Summary:
The Accounts Receivable Coordinator is responsible for the accurate and timely processing of customer payments, statements, and promptly resolving and responding to customer inquiries regarding their account. This position requires a strong understanding of accounts receivable's transactions, processes, and accounting impact. This role is a Subject Matter Expert (SME) and assists the Controller with identifying AR related system needs, process improvements, testing, training, and documentation.
Key Responsibilities:
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Responsible for Accounts Receivable processing and Billing for Cal Ag Safety.
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Responsible for ensuring AR transactions across different departments and branches are processed in accordance with the company's policies and procedures.
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Review, identify, and suggest customer credit needs based on purchasing and payment trends.
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As a SME for the AR department, identify process improvement opportunities, suggest, plan, lead, document, test, train, and implement.
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Responsible for all aspects of Accounts Receivable such as collections, reconciliations, deposits, payment applications, and reporting.
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Work with customers, sales team, and managers to research and resolve AR discrepancies and/or collections issues.
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Setup new customer accounts and maintain existing ones.
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Work with customers and third-party financing program(s) to track contracts, initiate disbursements of funds, reconcile, apply, and report based on customer's financing program(s).
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Prepare and review customer receivables aging monthly and initiate collections on past-due accounts.
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Promptly handle high volume of incoming customer calls and emails.
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Responsible for scanning, filing, and archiving all Accounts Receivable related paperwork such as customer receipts, credit applications, check remittances, and other AR related documents.
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Open, sort, and distribute mail correspondence.
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Print, sort, and mail monthly customer invoices and statements.
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Other duties as assigned.
Other:
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Comply with federal, state, and company policies, procedures, and regulations.
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Ability to exercise sound judgment and make decisions consistent with job functions and strategies.
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Establish and maintain positive and professional working relationships.
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High level of organizational, planning, and prioritizing skills.
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High level of accuracy and attention to detail is required.
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Knowledge of accounting principles, practices, and regulations.
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Ability to multi-task and meet deadlines.
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Ability to quickly learn and adapt to new procedures, policies, and systems.
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Verify accuracy of financial and/or transactional data.
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Overtime may be required during the busy season or during month-end close.
Requirements:
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Education
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High school education or equivalent.
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Bachelor's or Associate's degree in Accounting or Business Administration preferred.
- Work Experience
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4+ years of experience in an office and/or administrative setting.
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3+ years of Accounts Receivable or Billing experience.
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2+ years Customer Service experience.
- Computer Skills
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Intermediate to advanced Microsoft Excel skills.
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Proficient with Microsoft Office Outlook and Word.
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Proficient with Microsoft Windows.
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Proficient with ERP systems – Accounts Receivable modules preferred.
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Demonstrated ability to leverage ERP systems to optimize accounts receivable processes and workflows.
