Job Summary:
The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling. The compensation for this position ranges between $16-$18/hr depending on experience.
Essential Functions and Duties:
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Separate and process all incoming mail, faxes and emails addressed to location
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Process requests for information from corporate office, prepare quote packages for COD and corporate customers
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Retrieve claims and documents received in the mail from customers and disperse them as needed
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Print and put in order all documents retrieved out of email
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Check mail and disperse as needed
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Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
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Assist with collecting timecard information and working with other office staff to resolve pay issues
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Answer all incoming calls and direct to respective parties
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Greet all visitors who come into front office
Knowledge, Skills and Abilities:
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Knowledge of company software
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Interpersonal communication
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Organizational skills
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Ability to multitask
Required Education and Experience:
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Required: High School diploma or GED
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Preferred: Previous experience in office administration
Working Conditions:
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Indoors
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Office Environment
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Sitting for long periods of time
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Frequent use of telephone
