This role involves a high volume of customer interaction, including answering phone calls, providing quotes, scheduling service appointments, creating work orders, responding to emails, and maintaining clear communication with both customers and internal teams.
Strong interpersonal and communication skills are essential. The ideal candidate must be customer-focused, able to work effectively with others, and consistently provide white-glove customer service.
Punctuality and professionalism are critical requirements for this position. Candidates must also be comfortable adhering to Cummins' dress code and workplace expectations. These requirements are non-negotiable.
Candidates should have 1–3 years of experience in the automotive service industry. Experience in power generation is highly preferred and will be considered a strong asset.
This is a 6-month contract position with the potential for extension based on business needs and performance.
The role is fully onsite and requires a Monday through Friday schedule from 8:30 AM to 5:00 PM. There is no flexibility with these hours. Please do not submit candidates who are unable to commit to this schedule, as it is a firm requirement for the position.
When the hiring manager is ready to begin the interview process, selected candidates will be invited to participate in a 30-minute Zoom interview.
Pay: $35.00 - $36.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
