About the Role
As a Field Service Technician specializing in commercial entry systems, you will be the primary expert responsible for the installation, maintenance, and repair of diverse door and dock hardware. You will play a vital role in ensuring site security and operational efficiency by delivering high-quality technical solutions in a fast-paced field environment.
Responsibilities-
Execute precise installations and troubleshooting of commercial doors, loading docks, and integrated hardware systems.
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Diagnose mechanical and electrical failures, including springs, hinges, locks, and low-voltage access control components.
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Ensure all service outcomes strictly adhere to building codes and safety regulations.
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Provide professional consultation to clients, explaining repair processes and recommending cost-effective, long-term solutions.
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Perform rigorous quality assurance checks on all completed work to maintain high operational standards.
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Maintain accurate service documentation and digital reporting for all site visits.
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Utilize specialized hand and power tools to perform complex repairs in varied industrial and retail settings.
Qualifications-
3+ years of professional experience in the commercial door or industrial service industry.
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Demonstrated proficiency in reading tape measures and performing accurate mathematical calculations.
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Strong mechanical aptitude with the ability to troubleshoot complex hardware issues.
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Physical capability to lift 50+ lbs, climb ladders up to 20 feet, and work in various physical positions.
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Valid driver’s license with a clean driving record and ability to pass background/drug screenings.
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Current AAADM certification.
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Prior experience with welding or fabrication.
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Technical knowledge of automatic door systems and storefront glazing.
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Experience with hollow metal frames and advanced access control hardware.
