Duet has created a new category of in-home care services for older adults in NYC. Our mission is to improve the quality of life for our clients by providing outstanding caregivers that they wouldn’tfind elsewhere. We employ individuals from the arts and performing arts, and graduate programs, healthcare fields, and various other professions. They are bright, compassionate caregivers who seek out ways to make a positive difference. In addition to staffing caregivers, we strive to provide outstanding client service to our clients and their family members. Our service area includes Manhattan, Northern Brooklyn, Queens and the Bronx / Riverdale.
As an Operations Associate at Duet, you play an essential role in our human resources, compliance, payroll, and billing efforts. It is important to have good communication skills, fluency with scheduling and other computerized systems, and time-management skills. You will be given great responsibility in communicating with caregivers, clients, and other team members at Duet.
This position will require you to use your analytical skills to solve problems that arise in a large operation, as well as collaborate with other team members to gather necessary information and make informed decisions. It is an excellent position for someone looking for an operations role that keeps them connected with coworkers and the organization’s mission.
Why Work For Us?
- We make a meaningful difference in the lives of older adults with age-related and chronic conditions
- Opportunity to support the Operational function in an organization that is pushing innovation in senior care
- Work alongside a tightly knit group of professionals working in a team environment
- Bright, modern workspace designed for quality of life
- Competitive compensation and opportunity for growth
Responsibilities
You will play a key role in our operations department, providing support to our field employees with payroll, human resources, compliance, and day-to-day workplace needs. You will also handle several client billing tasks. This position requires you to develop a working relationship with many of our employees, as well as our clients and their family members.
- Create weekly payroll reports; confirm all shifts, expenses, and other payroll items (PTO, bonuses, etc.)
- Submit payroll files accurately and on time for processing
- Manage recordkeeping employee data including timesheets, adjustments, exceptions
- Manage accounts receivable follow-through independently and in a timely manner
- Support ad-hoc live schedule adjustments (pay rates, times, exceptions, etc.)
- Run and audit reports as requested by management; complete special projects as assigned
Requirements and Preferences
- Minimum Bachelor’s Degree in Business Administration, Human Resources or related field preferred
- Preferred minimum of three years working in an operations, payroll, human resources, or compliance role
- General experience in home care, healthcare staffing, or a related field is a plus
- Ability to handle sensitive and confidential information with discretion
- Excellent communication, interpersonal and organizational skills
- Ability to work in a fast-paced environment and prioritize workload
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
