Onsite Manager
The onsite manager is a working position that performs cleaning duties and supervises the work activities of janitorial staff on all shifts at our client's facility. Duties include but are not limited to: Assigning work tasks to the staff, inspecting work, investigating and correcting customer complaints regarding janitorial services, training employees, coaching and counseling on performance, and recommending terminations when necessary.
Hours: Open availability
Compensation: $59,280 (Salary position )
ESSENTIAL DUTIES:
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Maintain good client relations.
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Resolve all customer issues in a timely manner.
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Participate in interviewing, make hiring decisions, and train new hires.
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Enforces policy and procedures. May be required to discipline, suspend or terminate employees.
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Maintains distribution and delivery of supplies and equipment to custodial staff.
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Ability to provide leadership to the janitorial team
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Monitor and inspect to ensure quality control expectations are met
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Manage expenditures such as labor and supplies to budget
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Manage schedules to ensure contract compliance
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Review employee performance and be able to execute training and corrective action plans
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Complete all quality control programs in accordance with company guidelines
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Ability to self-manage daily activities without supervision.
Skills and Knowledge
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Basic computer knowledge
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Good communication and interpersonal skills
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Good client/customer service skills
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Ability to follow oral and written instructions.
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Ability to prioritize multiple tasks
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Ability to work effectively with a team.
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Ability to work independently as needed to support the group effort
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Basic knowledge of cleaning products or willing to learn.
