LEAD CLINICIAN
Classification: Exempt
Reports to: Clinic Director
Date: December 2025
Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.
At VOA, we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬JOB DESCRIPTION
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Summary/Objective
The Lead Clinician is responsible for providing and coordinating clinical services throughout all phases of a patient's treatment within residential programs, recovery homes, or outpatient facilities. This role draws upon specialized expertise in substance addiction and/or mental health disorders. Additionally, the Lead Clinician supervises clinical staff to ensure all clinical services and processes adhere to established quality standards and compliance requirements.
Essential Functions
- Provide daily oversight of clinical facility operations, utilization reviews, and quality assurance of patient services, including monitoring collaborative documentation, productivity, incomplete documentation, MIS/DLA, etc.
- Work with the Clinic Director for program development and implementation, and general management of organizational care services
- Provide regular supervision of clinical staff and monitor all written documentation
- Support with daytime on-call and after hours on-call support as needed, including taking days and supervising staff who sign up for on-call days
- Provides comprehensive mental health and substance abuse evaluations, prepares detailed reports with findings and recommendations, and ensures timely completion of all clinical documentation, including psychosocial histories, assessments, treatment plans, admission and discharge summaries, and other chart-related documents and correspondence for assigned patients. Provide individual counseling and facilitate educational and counseling groups as assigned; properly and promptly chart these activities in patient records
- Collaborate with the clinic director to develop and revise the educational and/or therapeutic curriculum to be utilized in group settings with patients and family members
- Assist patients in understanding and completing therapeutic change objective-driven treatment plans
- Work cooperatively with the multi-disciplinary team and other community resources and referral sources to coordinate services to patients.
- Manage and maintain the ongoing schedule of training for the clinical team
- Assist with clinician on-boarding and training
- Manage timecards, leave, disciplinary actions, and other administrative duties as needed
- Work with the Clinic Director to develop and maintain strong relationships with community members and stakeholders.
- Other duties as assigned
Competencies
- Effective communicator; assertive when necessary
- Ethical practice
- Highly confidential
- Calm under pressure and during the crisis
- Empathetic/able to relate to individuals with drug/alcohol addictions
- Demonstrate exceptional time management skills to stay organized and meet tight deadlines
- Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values
Work Environment
This job operates in an Outpatient Clinic and/or Residential Treatment facility. This role routinely utilizes standard office equipment, such as laptops, photocopiers, telehealth technology, and smartphones.
Physical Demands
The physical demands described here represent those an employee must meet to successfully perform this job's essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require lifting files, opening filing cabinets, bending or standing, or stooping as necessary, and performing work at a computer for extended periods.
Travel
Little to no travel is expected for this position.
Required Education, Experience, or Eligibility Qualifications
- Ph.D. or Master's degree in Counseling or Clinical Social Work from a Council for Accreditation of Counseling and Related Educational Programs. (CACREP), Council on Rehabilitation Education (CORE) or Council on Social Work Education (CSWE) accredited program in counseling
- Fully licensed as an LCSW, LPC, or LMFT through the Wyoming Mental Health Professions Licensing Board, or eligible for licensure if current licensure is out-of-state
- Meets the Wyoming Mental Health Professions Licensing Board criteria to clinically supervise provisionally licensed clinicians
- Meet qualifications required for a substance abuse professional, clinician, or assistant by the State of Wyoming's Division of Behavioral Health Standards for the Operation of Community Mental Health and Substance Abuse Programs
- Proficient in the use of computer software programs, including but not limited to Microsoft Suite and Zoom.
Preferred Education and Experience
- Five years of post-licensure clinical experience, with some of this experience directly related to serving persons with Severe and Persistent Mental illness and/or addiction disorders.
- One year of supervisory experience
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.
