The Beginning Home Care is seeking a compassionate, organized, and dependable Care Coordinator to join our growing team. The Care Coordinator plays a key role in ensuring that clients receive exceptional care by coordinating caregiver schedules, maintaining communication with clients and families, and supporting day-to-day office operations.
If you enjoy helping others, solving problems, and working in a fast-paced environment, we'd love to hear from you.
Responsibilities
- Assist with coordinating and managing caregiver schedules to ensure all client shifts are covered.
- Match caregivers with clients based on care needs, skills, and availability.
- Communicate professionally with clients, family members, caregivers, and referral sources.
- Respond promptly to call-offs and staffing emergencies, be ready to fill in any call-offs.
- Cover emergency shift for clients incase a permanent caregiver is not readily available
- Conduct client and caregiver follow-up calls to ensure satisfaction with services.
- Assist with new client admissions and caregiver onboarding.
- Maintain accurate client and employee records.
- Perform supervisory visits and document client care updates.
- Ensure compliance with company policies and Illinois home care regulations.
- Assist with other administrative duties as needed.
- Support recruiting efforts by screening applicants and scheduling interviews.
- Is self-reliant and plans appropriately.
Qualifications
- High school diploma or GED (Associate's or Bachelor's degree preferred).
- At least 1 year of experience in home care, healthcare, scheduling, or care coordination.
- Self reliant and self starter
- Excellent communication and customer service skills.
- Strong organizational, multitasking, and problem-solving abilities.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
- Ability to pass a background check.
Pay: From $22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
