Join a team that keeps workplaces running. In this field-based role, you’ll deliver and sell coffee, tea, and related products, service beverage stations to company standards, and provide route relief when needed—all while creating loyal customers.
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Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m. (overtime as needed)
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Driving Requirements: Valid driver’s license and a successful DOT physical
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Clean, strong driving record
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Deliver, stock, rotate, and merchandise beverage station products at each stop.
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Clean equipment, verify functionality, and perform at least one daily CQC (Cup Quality Check).
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Escalate service or account concerns to the ASM (Area Sales Manager) quickly and professionally.
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Service every account on the daily route schedule; ensure on-time delivery and station readiness.
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Own on-route administration: invoices, inventory control, and collections.
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Drive Revenue per Stop by filling distribution voids, executing seasonal/LTO promotions, applying pricing actions, and maintaining station standards.
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Surface inefficiencies, dissatisfaction, or growth opportunities to the ASM during route relief.
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Assist with inventory cycle counts, warehouse tasks, and customer-related projects as assigned.
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Learn brewing systems and perform basic adjustments or light repairs.
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Consistently use the Farmer Brothers customer call process (The Farmer Brothers Way to Sell); make opportunistic sales calls when time allows.
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Support other warehouse, A/R collections, and customer service tasks as needed.
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High school diploma or equivalent
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Route delivery experience (preferred)
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Customer service background (preferred)
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Foodservice experience (desired)
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Mechanical aptitude with company tools, hardware, and software
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Strong communicator and active listener who assesses needs effectively
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Proactive, independent worker with sound judgment and strong decision-making
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Relationship-builder who identifies issues and opportunities quickly
We are committed to pay transparency and competitive rewards. Compensation for this role varies with experience and qualifications.
We adjust base pay by location to reflect cost-of-living differences. Employees in higher-cost markets may receive a geographic premium informed by local data and economic trends.
If applicable, we’ll discuss your specific salary during the hiring process based on your work location.
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Comprehensive benefits package may include health insurance, retirement plans, and paid time off.
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Our PTO program provides at least the total hours and pay required by applicable state or local laws where we operate.
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Questions about our compensation practices, including location-based pay? Contact Farmer Brothers HR.
Equal Opportunity Employer / Veterans / Disabled
