Patient Service Representative (PSR)
Retina Associates, LLC is a sub-specialty medical practice seeking a dependable Front Desk Associate to offer an exceptional level of customer service to our patients and reliable support to our staff.
Job Duties:
- Greeting patients in a high-volume clinic.
- Check in and out patients, including scheduling follow up appointments.
- Collect amounts due (copay or balances on accounts).
- Detailed data entry. Ensure that demographics are accurate and current.
- Electronically verify insurance coverage.
- Operate a multi-line telephone system.
- Occasional travel between clinic locations.
Skills:
- High level of professionalism.
- Customer service skills.
- Excellent communication skills.
- Organizational skills.
- Ability to multi-task.
- Attention to detail.
Benefits:
- Paid Health, Dental, and Vision benefits for the employee
- Health savings account (HSA)
- 401(k)/Profit Sharing plan
- PTO accrual
- Paid holidays + floating holiday
- Uniform allowance
- On-the-job training
- Employee Assistance Program
- Referral Program
Minimum Education and Experience Requirements:
- High school diploma or equivalent is necessary.
- Post-secondary education a plus.
- Medical office setting, multi-phone system, and computer experience preferred.
- Front desk experience preferred.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
