Server - Dean's Steakhouse

White Lodging Services Corporation -
Charlotte, NC

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Job Details

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication

Full Job Description

Description

Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving a better balance while pursuing your passion in the food and beverage industry!

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

We are hiring a Server to join our hotel restaurant and food and beverage team. Whether you're an experienced server, a restaurant professional seeking better benefits and greater scheduling flexibility, or someone searching for a server job with real growth potential, White Lodging is the place to grow. With multiple hotel properties in each market, we offer more opportunities than a single restaurant or bar ever could.

Responsibilities:

What You'll Do

Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selections
Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
Accurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliation
Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
Perform other duties as assigned

What You'll Bring

Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidate
An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
Excellent communication and active listening skills — you read the table and respond to guest needs before they have to ask
A positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environment
Ability to handle high-volume service and perform consistently under pressure alongside a collaborative restaurant team
Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require

Other information:

What You Can Look Forward To

DailyPay — get paid when you need it
Advanced scheduling with easy shift swapping via our app
Unlimited employee referral bonuses
401(k) with company match
Paid time off (PTO) with rollover
Complimentary wellness tools
Leadership development & tuition reimbursement
Discounts on hotel rooms, dining, and travel
Growth opportunities across multiple hotel properties in your market
Employee Assistance Program (EAP)
Full-time associates also receive:
- Medical, dental, and vision insurance — starting day 1
- Life and disability insurance
- Paid parental leave

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

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