Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical documentation, and ensure seamless communication between patients and healthcare providers. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service and supporting efficient clinic operations. This paid position offers an exciting opportunity to develop your skills in a fast-paced medical environment while making a meaningful difference in patient care.
Responsibilities
- Greet patients warmly and professionally, creating a welcoming environment for all visitors.
- Schedule appointments efficiently using eClinicalWorks electronic health record (EHR).
- Verify insurance coverage, perform insurance eligibility checks, and process payments or collections accurately.
- Manage patient check-in and check-out processes, including updating medical records and documentation review.
- Maintain accurate medical records, ensure confidentiality in accordance with HIPAA policies, and review clinical documentation for completeness.
- Support clinic team operations by filing medical records, and coordinating with clinical staff for care plans or intake procedures.
- Utilize EMR/EHR systems such as eClinicalWorks to document patient interactions thoroughly and efficiently.
- Assist with wellness service appointment check-in, payments, explaining and selling products, and scheduling.
- Perform clerical tasks as needed.
Skills
- Proven experience in medical reception or administrative support within a healthcare setting.
- Strong knowledge of health insurance processes including eligibility and benefits verification.
- Proficiency in EMR/EHR systems, preferably with eClinicalWorks.
- Excellent customer service skills with the ability to communicate clearly via phone and in person.
- Professional appearance.
- Familiarity with medical terminology, clinical confidentiality policies (HIPAA), and health information management standards.
- Adept at using Google Docs and Google Sheets.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Demonstrated ability to work collaboratively with clinical teams while providing exceptional patient service.
Embark on a rewarding career where your organizational talents meet your passion for healthcare! We value energetic professionals committed to delivering top-tier service while supporting the smooth functioning of our clinic operations. Join us today to make a positive impact on patients’ lives through your dedication and expertise!
Pay: $15.00 - $17.00 per hour
Work Location: In person
