Company Overview
Best Western Hotels & Resorts fosters a collaborative and supportive work environment where teamwork and mutual assistance are at the core of our culture. With a rich history dating back to 1946, we are dedicated to helping our members and employees succeed through a tradition of shared success and community.
Best Western PLUS KC Speedway Inn & Suites
10401 France Family Drive
Kansas City, KS, 66111
Call Stephanie or Cooper at 913-334-4440 and schedule your interview!
Hours Available are 3pm- 11pm & Part Time 11pm-7am.
Job Summary
We are seeking a friendly, organized, and proactive Front Desk Agent to join our team. In this vital role, you will be the first point of contact for guests and visitors, ensuring a welcoming experience while managing front desk operations efficiently. Your enthusiasm and attention to detail will help create a positive atmosphere that encourages guest satisfaction and smooth daily operations.
Duties
- Greet guests warmly upon arrival, providing excellent customer service at all times
- Manage multi-line phone systems to handle inquiries, reservations, and guest requests with professionalism
- Check guests in and out using computer systems, ensuring accuracy in billing and documentation
- Maintain organized filing systems, data entry records, and manage appointment calendars
- Handle administrative tasks such as proofing documents, proofreading correspondence, and managing office supplies
- Support office management duties including filing, document organization, and office supply inventory
- Assist with customer support by addressing guest concerns promptly and courteously
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with office management, clerical tasks, data entry, and filing procedures
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Bilingual abilities are highly valued to serve diverse guest populations better
- Knowledge of multi-line phone systems, phone etiquette, and customer service best practices
- Familiarity with QuickBooks or bookkeeping experience is a plus for handling billing or financial records
- Previous experience as a dental or medical receptionist or personal assistant enhances your ability to manage schedules efficiently
- Strong typing skills combined with attention to detail for proofreading and document accuracy
- Effective time management skills to prioritize tasks and meet deadlines
Join us at Best Western where your friendly approach and organizational talents will make a difference every day! We’re committed to supporting your growth while providing a dynamic work environment filled with opportunities for success.
Pay: $14.00 - $16.00 per hour
Benefits:
Work Location: In person
