The Inpatient Support Center (ISC) RN provides clinical support and maintains a global view for hospitalized COPC patients.
- Part-Time/Benefits Eligible
- Two shifts per week working 7:00am-6:00PM, one weekend per month, one holiday per year
- Westerville, OH
Responsibilities:
- Act as a change agent for innovative approaches to healthcare; consistent with active participation in COPC initiatives to advocate for patient-centricity in everything that we do.
- Display consistent professional conduct and interpersonal skills.
- Provide clinical support, facilitate movement, and maintain a global view for hospitalized COPC patients.
- Demonstrate high clinical expertise for acute care and competence in utilizing the nursing process.
- Display the ability to thoroughly triage complex patient issues, utilize high-level assessment skills, and provide support to the hospital care teams and Hospitalist providers.
- Differentiate and prioritize routine and urgent needs, recognize the gravity of a particular health care problem, and consult with a medical provider as needed.
- Maintain knowledge of current processes, operations, and COPC outpatient resources.
- Provide prompt and effective communication with the hospital ED and consulting providers, hospital transfer centers, PCP Offices, and outside partners when facilitating patient admissions, tracking and clinical needs.
- Enable continuity of care and efficiency by maintaining the Hospitalist’s patient lists and serve as a well-informed resource.
- Provide a complete and comprehensive report to incoming RN and providers.
- Work effectively with physician supervision.
- Other duties as assigned.
Requirements:
- Current Ohio Registered Nurse (RN) License, BSN preferred
- Minimum 3 years acute care nursing in a hospital setting
- Experience with EPIC electronic health record system
- Self-disciplined, energetic, passionate, and innovative
- Must be detail-oriented and highly organized
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
- Ability to maintain confidentiality at all times
- Ability to react calmly and effectively in emergency situations
- Ability to interpret, adapt, and apply guidelines and procedures
- Ability to communicate clearly and document efficiently in EHR
- Knowledge and understanding of medical terminology
- Skill in assisting in a variety of treatments and medications, as directed
- Skill in developing and maintaining department quality assurance
- Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
- Customer service skills; social perceptiveness and service oriented
- Excellent time management skills and ability to multi-task and prioritize work
- Knowledgeable in all areas of acute adult care
- Knowledgeable of hospital departments
- Competent in recognizing the gravity of a particular health problem, able to prioritize those needs and act upon urgent medical problems while providing safe, effective and appropriate care.
- Ability to multi-task
- Ability to work independently and within a team environment
- Strong analytical, organizational, and time management skills
Equal Opportunity Employer
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