FOH Director is responsible for:
-
Interview and selecting talent.
-
Training and developing team and creating bench.
-
Planning and executing weekly schedules.
-
Planning and attending weekly meetings.
-
The speed and accuracy of the Drive-Thru
-
Coaching the behaviors of all Shift Leaders and Team Members who work drive-thru. Those behaviors include:
-
Proper bagging to ensure high-quality food
-
Maintaining a clean and organized workplace
-
Leading and being an example of remarkable Hospitality.
-
Implementation of innovations that will aid in improving Operational Excellence.
-
Coaching, evaluating, and providing accountability for all members of the Drive-Thru team
- Aligning daily practices of the Drive-Thru with the Vision of the organization and with the annual Thematic Goal of the organization
-
Delivering weekly Drive-Thru performance reports to the leadership team
Behavioral Characteristics
What specific behaviors should a person in this position have in order to achieve both SUCCESS and the ORGANIZATIONAL IMPERATIVES?
FOH Director should:
- Work a minimum of forty five hours per week in the restaurant
- Allocate at least five hours per week to planning
- Focus on systematically and effectively communicating all Drive-Thru related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction
- Align hiring, training, and evaluation practices with the Vision of the organization and the Thematic Goal for the year
- Enthusiastically and passionately lead the FOH team including Drive-Thru.
- Visit other locations and bring back ideas on how to improve our operations.
-
Organized is a must.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurant is owned and operated by independent, franchised Operators who invest in their Team Members' future and give back to the community.
Pay: $20.00 - $25.00 / hour
Pay:
Benefits:
-
Flexible schedule
-
Paid time off
-
Health insurance
-
Dental insurance
-
Vision insurance
-
Life insurance
-
Disability insurance
-
Employee discount
-
Paid training
-
Other
Job Type: fulltime
Schedule:
-
10 hour shift
-
Weekend availability
Education: Associate's degree
Work location: On-site
