The Program Coordinator provides customer service and clerical support to students, faculty and staff of the SELS division. Under general supervision, this position independently performs a variety of duties including: providing courteous and accurate information to students, faculty, staff, and general public; performing complex clerical projects and assignments; establishing and maintaining record keeping/filing systems and database files; creating and maintaining spreadsheets for documents such as division special assignment tracking sheet; administering faculty student evaluations quarterly; and assisting with other projects and activities. The SELS division serves a high number of immigrants, refugees, and first-generation students whose first language is not English, most of whom are accessing higher education in America for the first time and need in-person help navigating our system. By providing a welcoming single point of entry and seamless access to the SELS programs, this position supports the college¿s strategic goals of educational access and student success.
This is a classified position reporting to the Administrative Services Manager for the School of English Language Studies.
For information on applying, please see Application Procedures and Required Documents, below. Applications received by July 30, 2026, at 5:00 PM PST will be considered. Any applications submitted after this time may not be reviewed. Position is opened until filled.
-
Run ELA and EdCAP class rosters as needed.
-
Make appointments for advisors for the ELA advising office.
-
Assist prospective and returning students on College Online Admissions Applications (OAAP) & ELA new student application steps.
-
Assist ELA students with various inquiries including those who need their ctcLink ID or ctcLink account activation.
-
Run enrollment reports for the division (ELA/EdCAP, AENGL, ELI) as needed.
-
Produce annual and quarterly list of student evaluations for the division.
-
Schedule and coordinate the Canvas/paper evaluations by students with faculty, the dean, and the EVPI office.
-
Report special assignment pay for faculty (subbing, advising, meetings, and any other special assignments).
-
Post official notices on classroom doors (classroom change, class cancellations, etc.).
-
Monitor office supply inventories of the division faculty and staff for the office.
-
Coordinate the ordering items with the direct supervisor for purchases.
-
Maintain office supplies in the Associate Faculty room.
-
Update division faculty & staff directory as a back-up.
-
Respond to email inquiries from students, faculty, and staff promptly.
-
Provide customer service and clerical support for students, visitors, faculty, and staff for the division via phone, email, and in person.
-
Train new student employees on front desk duties and provide guidance to them.
-
Pick up print orders and mail for faculty/advisors/staff from the Print and Mail Center daily.
-
Other duties as assigned.
-
High school graduation or equivalent AND one year of customer service and clerical experience.
-
Spanish/English bilingual (must be able to read, write, and speak both languages).
-
Intermediate skills using Google Applications or Microsoft Office.
-
Excellent written and verbal communication skills.
-
Experience thriving in a fast-paced office environment.
-
Demonstrated ability to create a welcoming environment including populations representing diverse backgrounds, life experiences, and abilities.
-
Experience with PeopleSoft (ctcLink)
-
Ability to work independently and maintain a professional office environment.
-
Ability to handle sensitive information and communications in a confidential manner, both internally and externally.
Work will be performed primarily in an office setting, and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. Some tasks require lifting and moving of objects up to 30lbs. Excellent verbal and written communication skills are essential, including the ability to communicate effectively with a diverse population, including non-native English speakers. This also includes the ability to produce clearly written documents.
40 hours per week, Monday - Friday, 8:00 am - 5:00 pm, and some evenings
Salary range 41. Beginning salary is $44,856- $52,872 annually, with periodic increments to $59,760 annually plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year). This position is overtime eligible when work permits. If scheduled to work holidays, the position will receive Holiday pay.
-
You must document your citizenship or employment authorization within three days of hire.
-
Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant¿s suitability and competence to perform in the position.
-
All new positions are contingent upon funding.
-
At this time, Edmonds College does not sponsor H1-B Visas.
-
Complete, sign, and submit Declaration Regarding Sexual Misconduct
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:
-
Current resume.
-
Cover Letter addressing your qualifications and interest
-
Names and contact information for three references.
-
For veterans¿ preference, please scan and attach your DD214, Member-4 Form.
Important, if this posting is on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.
Established in 1967, Edmonds College is a public state college. It focuses on academic excellence, student success, and engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 18,000 students annually, including more than 800 international students from more than 55 countries. The college offers nearly 66 associate degrees and 111 professional certificates in 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B;
[email protected], 425.640.1814.
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College¿s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College¿s Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/student-services/campus-safety-and-emergency-preparedness/clery-act/default.html.
