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Tech Manager I

The InterMed Group -
Dallas, TX

Job Details

Qualifications

Customer communication
Employee relationship building

Full Job Description

SUMMARY

The InterMed Group’s Technology Manager I is a working manager responsible for the repair and maintenance of a wide variety of equipment and is additionally responsible for coordinating all activities for applicable accounts to establish and maintain mutually beneficial business relationships with clients. The manager provides overall planning, direction, and control to assigned facility service units to achieve operating and financial goals.

️ DUTIES & RESPONSIBILITIES

Responsible for the direct and indirect service of the client’s medical technology as defined by the InterMed contract document.

Responsible for the development of the business plan and budget for each account in the area.

Provides overall guidance in technical service delivery and program implementation.

Develops and attains financial goals.

Reviews and analysis of all reports (financial, human resources, etc.)

Establishes and maintains client relations to ensure account retention and base business growth.

Responsible for compliance with the provisions of client contracts.

Evaluates the quality of services delivered by contractors for covered equipment.

Works with the Vice President of HTM on rebids and contract negotiations.

Assists in filling open positions for each component in the area.

Visits accounts on a regular basis to maintain contact with clients and employees, and to ensure compliance with The InterMed Group standards.

Develop good relationships with corporate support departments to facilitate a good working environment.

Time spent doing technical work versus administrative work will vary based on customer site demands and staffing.

Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

EDUCATION & QUALIFICATIONS

Ability to analyze and interpret financial and other data.

Personal and professional integrity.

Ability to anticipate and solve problems.

Professional appearance and demeanor.

Ability to write reports, business correspondence and procedure manuals.

Ability to effectively communicate with customers, multi-levels of personnel as well as vendors and their representatives.

Knowledge of sales a plus.

Must be self-motivated, goal-oriented, quality-driven and capable of working without a lot of supervision.

REQUIRED SKILLS

Excellent oral and written communication skills.

Excellent interpersonal skills.

Planning, organizing, and time management skills.

️ WORKING CONDITIONS

Job requires a nominal amount of walking, standing, bending and light lifting.

Occasionally required to climb ladders or stairs.

Routine lifting of equipment, test equipment, and tools are required weighing up to 60 pounds.

SPECIAL EQUIPMENT

Company promotes an equal employment opportunity work force which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see Human Resources should you have any questions about this policy or these job duties.

EEO

The InterMed Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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