Assists guests by providing friendly, courteous and professional service and Manage the housekeeping department.
- Responsible for cleaning and maintaining linen/soft goods by working industrial washers and dryers in the laundry department
- Cleans all equipment, carts, tables, and floors
- Inspects linens for wear or stains during folding
- Separates soiled linen away from clean linen
- Uses proper wash procedures according to the type of linen
- Conducts monthly linen inventory
- Cleans lint traps and sweeps laundry rooms
- Accountable for guest satisfaction as it pertains to laundry service at the property
- Assists and responds to guest and coworker requests in a positive and timely manner while providing the highest level of quality service
- Works as a team player and actively contributes to the efforts of other departments as necessary
- Understands and follows the company guest service recovery program
- Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
- Reports all maintenance needs and service issues
- Knowledgeable on the safe use of chemicals utilized within the housekeeping department
- Follows all company procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures
- Produces required volume of work by planning, organizing and prioritizing work duties
- Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
- Attends all required department and hotel meetings
- Responsible for proper use of all equipment and supplies
Job Type: Full-time
Pay: From $19.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Work Location: In person