Job Overview
Remote (United States)
The Loaded Tea Shop | Headquarters: Mississippi
The Loaded Tea Shop is redefining the functional beverage category through innovative powdered drink mixes that deliver exceptional flavor, convenience, and functional benefits. Our products are sold through retailers, eCommerce, and independent distributors across North America.
As a rapidly growing consumer packaged goods company, we're passionate about creating products consumers love while maintaining the highest standards of quality, regulatory compliance, and scientific integrity. We move quickly, challenge convention, and believe quality and compliance should accelerate innovation—not slow it down.
The Role:
Reporting to the VP of Innovation & Scientific Affairs, the Regulatory Affairs & Quality Assurance Manager will own regulatory compliance and quality systems across our U.S. product portfolio.
This individual will serve as the company's regulatory expert, ensuring all products, ingredients, labels, claims, suppliers, and manufacturing partners comply with FDA regulations while maintaining robust quality systems that support rapid product innovation.
You'll work cross-functionally with Innovation, Marketing, Operations, Supply Chain, Legal, Sales, Customer Experience, and external manufacturing partners to bring innovative products to market safely and compliantly.
This is an excellent opportunity for someone who enjoys building systems, solving complex regulatory challenges, and partnering with the business to enable growth.
Job Expectations:
Regulatory Affairs
- Lead regulatory strategy for all dietary supplement and powdered beverage products sold in the United States.
- Review and approve product labels, Supplement Facts panels, ingredient declarations, allergen statements, and packaging artwork.
- Review product claims, marketing copy, websites, social media, and promotional materials for compliance with FDA and FTC requirements.
- Prepare and submit FDA Structure/Function Notifications as required.
- Monitor changes to FDA, FTC, state, and international regulations and translate regulatory updates into actionable business guidance.
- Assess new ingredients and formulations for regulatory compliance and commercialization risk.
- Partner with Innovation during product development to identify regulatory risks early and develop practical solutions.
- Maintain regulatory documentation, technical files, product dossiers, and internal guidance documents.
- Support domestic and international product registrations as needed.
- Develop regulatory SOPs and internal policies that scale with company growth.
Quality Assurance
- Lead and continuously improve the company's Quality Management System (QMS).
- Ensure compliance with FDA cGMP requirements (21 CFR Part 111) and applicable food regulations.
- Own supplier qualification, approval, monitoring, and performance programs.
- Manage contract manufacturer qualification, audits, and ongoing oversight.
- Oversee raw material, packaging, and finished product specifications.
- Review Certificates of Analysis and approve ingredient and finished product releases.
- Lead investigations involving deviations, non-conformances, complaints, and CAPAs.
- Maintain product traceability, recall readiness, and crisis management procedures.
- Oversee product stability programs and shelf-life verification.
- Develop and monitor quality KPIs to drive continuous improvement.
- Support third-party audits, customer audits, and regulatory inspections.
Cross-Functional Leadership
- Serve as the regulatory and quality representative throughout the product lifecycle.
- Partner closely with Marketing to develop compliant product messaging without sacrificing creativity.
- Collaborate with Innovation and Operations to commercialize products efficiently while maintaining compliance.
- Train internal teams on FDA regulations, GMP requirements, labeling, and quality standards.
- Build trusted relationships with external laboratories, consultants, suppliers, and manufacturing partners.
- Foster a proactive culture where compliance enables innovation rather than limiting it.
Experience Requirements:
· Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related scientific discipline
· 4–7+ years of experience in Quality Assurance within the CPG, dietary supplement, or food industry
· Strong experience with global regulatory frameworks, FDA dietary supplement regulations, with experience with Health Canada (NHPs / Supplemented Foods) an asset
· Proven experience managing regulatory inspections, third-party audits, and audit readiness programs
· Experience working with co-manufacturers and external suppliers in a fast-paced, high-growth environment
· Demonstrated experience in complaint handling, deviation investigations, and CAPA management
· Experience supporting product registrations and international market compliance is an asset
· Experience in stability programs and shelf-life management preferred
· Prior experience in a high-growth or entrepreneurial environment strongly preferred
Knowledge, Skills & Abilities:
· Deep understanding of GMP, HACCP, and quality systems applicable to dietary supplements and food products
· Strong knowledge of global regulatory requirements, FDA dietary supplement regulations or Health Canada NHP regulations
· Strong analytical and problem-solving skills, with the ability to lead root cause investigations and implement sustainable solutions
· Excellent project management skills with the ability to manage multiple priorities in a fast-paced environment
· Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
· High level of ownership, attention to detail, and accountability
· Ability to operate both strategically and tactically in a dynamic, high-growth environment
· Experience with ERP systems, traceability tools, and quality management systems is an asset
· Ability to travel as needed to support audits and co-manufacturer oversight
Pay: $80,000.00 - $120,000.00 per year
Work Location: Remote
