Overview
Join our dynamic healthcare team as a Dental Front Office Team Member! In this vital role, you will be the welcoming face of our dental practice, ensuring smooth daily operations and delivering exceptional patient service. We're looking for a friendly and experienced dental professional to join our amazing team! Experience with Dentrix and dental insurance is a must. Enjoy working in a brand-new, fully digital office with a great location, supportive team, and an ideal workflow—no running between patients. We also utilize Next Health Communications to help keep the day organized and efficient.
Duties
- Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification
- Schedule appointments accurately
- Collect payments
- Maintain organized medical records and ensure compliance with HIPAA regulations for patient confidentiality
- Answer multi-line phone systems with excellent phone etiquette; provide outstanding customer service to patients and providers
- Assist with filing, documentation review, and managing health information to support seamless clinic operations
Skills
- Strong knowledge of dental terminology
- Experience with insurance verification processes
- Bilingual abilities are highly valued
- Previous clinic or dental office experience is a must
- Exceptional organizational skills with attention to detail in documentation review and office management tasks
- Ability to patient intake, scheduling, and front desk responsibilities confidently
- Knowledge of HIPAA compliance standards to protect patient privacy at all times.
Our office hours are Monday -Wednesday 8-5 & Thursday 8-3:30pm.
Pay: $28.00 - $35.00 per hour
Work Location: In person
