Position Title: Shelter Support Advocate - 3rd Shift
Department: Emergency Shelter
Status: Part-time
Job Classification: Hourly
Hours: 3rd Shift - Up to 36 hours per week
Position Summary:
This is a part-time hourly position that includes providing advocacy, support and safety planning with shelter residents; answering crisis line; handling crisis situations; and ensuring shelter security during shift.
Responsibilities and Duties:
- Provide trauma-informed direct services to victims of domestic violence and/or their children, including: emotional support, advocacy, crisis intervention, safety planning, parenting support, and information and referrals.
- Provide immediate crisis intervention via telephone for victims calling the hotline.
- Make decisions as to residential admissions.
- Complete intakes including applicable forms, room assignment, safety procedures, and shelter orientation.
- Complete a shelter exit survey with residents leaving shelter as well as required exit paperwork.
- Acquaint residents with emergency procedures for fire, tornado, etc. and with safety procedures.
- Ensure security procedures are followed on site.
- Provide documentation of activities occurring on each shift. Provide other staff members with relevant information to help assess resident needs.
- Participate in training and in staff meetings upon the request of supervisors.
- Complete all required statistical information.
- Perform other duties as assigned by supervisors.
Education:
- Minimum of GED or HS Diploma required; Associate Degree preferred.
Qualifications:
- Experience in the field of domestic violence and/or crisis intervention.
- Must have ability to utilize empowerment philosophy, to remain nonjudgmental, and to work with diverse populations.
- Must have strong organizational skills, excellent written and oral communication, and computer skills.
Pay: $18.00 per hour
Education:
- High school or equivalent (Required)
Work Location: In person
