Job Summary
We are seeking a dynamic and dedicated Customer Service and Sales Representative to join our team! In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to clients and ensuring their needs are met with enthusiasm and professionalism. Your proactive approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your skills in customer support, office management, and communication within a vibrant team setting. Starting pay is $19/hour plus sales performance bonuses!
Duties
- Respond promptly to customer inquiries via multi-line phone systems, email, and in-person interactions, delivering clear and courteous communication.
- Manage front desk responsibilities including greeting visitors, handling incoming calls, and directing clients to appropriate departments.
- Utilize office management tools (TSD rental software) to maintain records and support administrative functions.
- Assist with client communication by providing information about products or services, scheduling appointments, and following up on customer requests.
- Use technical proficiency with computer literacy to troubleshoot basic issues and ensure efficient workflow.
- Support team members with administrative tasks such as filing documents, managing schedules, and maintaining organized workspaces.
Skills
- Strong computer skills
- Excellent phone etiquette with experience handling multi-line phone systems and professional client communication.
- Bilingual abilities are highly valued to serve diverse customer needs effectively.
- Prior office experience or administrative background demonstrating organizational skills and attention to detail.
- Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Strong typing skills combined with time management expertise to handle multiple responsibilities seamlessly.
- Experience in customer service roles emphasizing patience, problem-solving, and positive client interactions.
- Knowledge of office management procedures including filing systems, calendar management, and clerical support functions.
Join us to be part of a vibrant team committed to delivering outstanding customer experiences! This role offers an engaging environment where your organizational talents and communication skills will shine while supporting our mission of exceptional service delivery.
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
