United Quick Transportation is a family-owned school bus company that has proudly served the Chicagoland area for over 40 years. We provide safe and reliable transportation for schools, field trips, and charter services.
As our company continues to grow, we're investing in better technology and more efficient processes, and we're looking for someone who's excited to learn new tools and contribute ideas that improve how we operate.
We're looking for an organized, dependable, and motivated Operations & Office Administrator to become an important part of our office team. This is a full-time position where you'll learn nearly every aspect of our daily operations—from dispatching and customer service to payroll support, driver files, recruiting, scheduling, and office administration.
This position is ideal for someone who enjoys variety, likes solving problems, and wants to grow within a small business where every day is different.
Pay
- $22.00–$25.00 per hour
- Full-time (40 hours per week)
- Monday–Friday (with occasional flexibility during busy periods)
Responsibilities
Dispatch & Daily Operations
- Monitor daily bus routes and driver assignments.
- Communicate with drivers throughout the day to ensure routes stay on schedule.
- Track buses using GPS and routing software.
- Respond quickly to route changes, delays, breakdowns, and driver call-offs.
- Coordinate substitute drivers when needed.
- Assist with planning and adjusting bus routes.
Office Administration
- Answer incoming phone calls and emails professionally.
- Assist parents, schools, and drivers with questions.
- Organize and maintain electronic and paper records.
- Perform data entry with a high degree of accuracy.
- Prepare reports, spreadsheets, and other office documents.
- File and organize driver and vehicle records.
Driver Support
- Assist with onboarding new drivers.
- Help maintain driver qualification files and licensing records.
- Schedule physicals, drug tests, and training appointments.
- Monitor expiration dates for licenses, certifications, and required paperwork.
Payroll & Administrative Support
- Assist with payroll preparation and timesheet verification.
- Verify driver hours and attendance records.
- Help maintain employee records.
- Support accounting and billing tasks as assigned.
Customer Service
- Serve as a primary point of contact for schools, parents, vendors, and employees.
- Resolve issues professionally and efficiently.
- Communicate schedule changes and transportation updates.
Recruiting
- Assist with recruiting and interviewing driver candidates.
- Schedule interviews and orientation appointments.
- Help maintain hiring paperwork and onboarding documentation.
General Office Support
- Learn multiple office functions and provide coverage wherever needed.
- Assist with special projects and process improvements.
- Support management with administrative tasks as the business grows.
Qualifications
We're more interested in finding the right person than someone who has worked in the transportation industry.
The ideal candidate will have:
- Excellent organizational skills
- Strong attention to detail
- Ability to multitask in a fast-paced office
- Strong communication and customer service skills
- Good computer skills, including Microsoft Excel, Word, and Outlook
- Comfortable learning new software and technology
- Interested in finding better, more efficient ways to organize and improve office operations
- Professional phone etiquette
- Reliable attendance and punctuality
- Ability to remain calm while solving problems under pressure
Preferred (Not Required)
- Experience working in an office environment
- Dispatch or scheduling experience
- Payroll or bookkeeping experience
- Experience with QuickBooks or Microsoft Excel
- Bilingual (English/Spanish)
Why Join United Quick Transportation?
- Family-owned company with over 40 years of success
- Stable, full-time employment
- Opportunity to learn every aspect of transportation operations
- Friendly and supportive work environment
- Opportunity to take on additional responsibility as you grow
Pay: $22.00 - $25.00 per hour
Benefits:
Work Location: In person
