<p><span class="emphasis-3"><b>Additional Considerations (if any):</b></span></p><p><b>-</b></p><p><b>At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.</b><br /> </p><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Description:</b></p></div></div></div></div></div></div></div><p><b>Job Title:</b> Checker</p><p><b>Department: </b>Grocery</p><p><b>FLSA: </b>Non-Exempt</p><p></p><p><b><u>General Function:</u></b></p><p>As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment.</p><p></p><p>The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed.</p><p></p><p><b><u>Core Competencies:</u></b></p><ul><li>Partnerships</li><li>Growth mindset</li><li>Results oriented</li><li>Customer focused</li><li>Professionalism</li></ul><p></p><p><u><b>Reporting Relations:</b></u></p><p>Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers</p><p></p><p>Positions that Report to you: None</p><p></p><p><b><u>Primary Duties and Responsibilities</u></b>:</p><ul><li>Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.</li><li>Makes an effort to learn customers’ names and to address them by name whenever possible.</li><li>Assists customers by:<ul><li>escorting them to the products they’re looking for</li><li>securing products that are out of reach</li><li>loading or unloading heavy items</li><li>making note of and passing along customer suggestions or requests</li><li>performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.</li><li>Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>Operates cash register accurately and scans product, (where applicable).</li><li>Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.</li><li>Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.</li><li>Answers customer questions and concerns and follows-up with appropriate personnel.</li><li>Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.</li><li>Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.</li><li>Required to know value, look-up numbers, department numbers, and features of items for which money is received.</li><li>Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.</li><li>Perceives immediate surroundings for customer needs and problems for store safety and security.</li><li>Communicates clearly and distinctly on the intercom or telephone system.</li><li>Reviews weekly store ad to note price changes and sale items.</li><li>Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.</li><li>Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).</li><li>May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.</li><li>Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.</li><li>Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>Adheres to company policies and individual store guidelines.</li><li>Reports to work when scheduled and on time.</li></ul><p></p><p><b><u>Secondary Duties and Responsibilities:</u></b></p><ul><li>Assists store management as required (i.e., store displays, decorations for special promotion/events).</li><li>Knows code dates on perishable items and can explain to customers.</li><li>Changes register tape and ribbons as necessary.</li><li>Assists in other areas of store as needed.</li><li>Performs other job related duties and special projects as required.</li></ul><p></p><p><b><u>Knowledge, Skills, Abilities and Worker Characteristics:</u></b></p><ul><li>Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.</li><li>Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.</li></ul><p></p><p><b><u>Education and Experience:</u></b></p><p>No education or experience requirements.</p><p></p><p><b><u>Physical Requirements:</u></b></p><ul><li>Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)</li><li>Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul><p></p><p><b><u>Working Conditions</u></b>:</p><p>This position is frequently exposed to temperature extremes and possible dampness. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.</p><p></p><p><b><u>Equipment Used to Perform Job:</u></b></p><p>Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.<p style="text-align:left">For information on company benefits visit <a target="_blank" href="https://www.hy-vee.com/corporate/careers/benefits/">Benefits | Hy-Vee</a>.</p><div><div><div><div><div><div><div><p style="text-align:left">Are you ready to smile, apply today.</p></div></div></div></div></div></div></div><p><i>Employment is contingent upon the successful completion of a pre employment drug screen.</i></p>