HVAC Operations Manager — Multifamily Heat Pump Retrofits Energy Efficiency Services of North Carolina
Location: Raleigh or Charlotte, North Carolina Job Type: Full-Time Schedule: Monday–Friday, with periodic multi-state travel Pay: Competitive salary based on experience, plus benefits Experience: Senior-level; NC Heating Contractor license required or able to qualify Reports to: Director of Field Operations
Organization Overview
Energy Efficiency Services of North Carolina is a growing organization specializing in whole-building weatherization, energy-efficiency retrofits, and cold-climate heat pump retrofits for multifamily and residential properties, with current operations in Raleigh and Charlotte. We are expanding across the Southeast and are committed to quality installations, modern systems, and advancing clean energy goals across the region. We take pride in complex projects, high-quality work, and are looking for a senior leader who shares that commitment to help us scale it.
Position Summary
We are seeking an experienced HVAC Operations Manager to lead multifamily heat pump retrofit projects from planning through completion. You will own the discipline, not just a job: directing the coordination and execution of large-scale retrofits, keeping projects on time, on budget, and at the highest quality standard, while serving as the licensed HVAC contractor of record for our North Carolina operations.
Day to day, you will build and develop crews, coordinate design teams, subcontractors, suppliers, and property managers, and drive the efficiency and quality that define our work. As we grow across the Southeast, you will travel periodically to oversee projects and stand up teams in new markets. This role is for someone who can run the work, lead the people, and carry the license that anchors our operation.
What You Won't Find Here
- Sales quotas or upsell requirements
- On-call rotations or after-hours emergency calls
- A credential-only role — this is real leadership with real authority
- Empty promises on training — we schedule it, pay for it, and follow through
Responsibilities
- Lead multifamily heat pump retrofit projects from inception through completion
- Own project schedules, budgets, procurement, and scope using construction management tools
- Coordinate design teams, subcontractors, suppliers, and property managers
- Oversee on-site work for safety, building-code, and specification compliance
- Serve as the licensed HVAC contractor of record for North Carolina operations
- Build, hire, and develop installation crews as we scale across the Southeast
- Travel periodically to oversee projects and stand up teams in new markets
Requirements
- Proven construction-management experience on HVAC or energy-retrofit projects
- Multifamily or residential retrofit experience strongly preferred
- Strong heat pump and heat pump water heater knowledge; able to read blueprints and schematics
- Skilled in project scheduling, estimating, cost control, and procurement
- Proficient with construction management software (e.g., Procore, Bluebeam, Primavera P6)
- NC Heating Contractor (H) license, or the experience to qualify and pass the NC exams
- EPA Section 608 certification (Universal preferred)
- Bilingual Spanish–English strongly preferred
- Willingness to travel periodically for multi-state project oversight
- Valid driver's license and clean driving record
- Must pass a criminal background check
What We Offer
- Competitive salary based on experience
- A genuine leadership mandate with authority over your discipline
- All tools and equipment provided
- Company-paid certifications and continuing education
- Travel covered for multi-state oversight
- Health insurance
- 401(k) retirement plan
- Paid time off / vacation
- No sales requirements
How to Apply
If this sounds like the kind of role you're ready to step into, we'd love to have a conversation. Submit your resume through the apply button on this posting.
Energy Efficiency Services of North Carolina is an Equal Opportunity Employer.
Pay: $95,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
