Start Date: 7/1/26
Job Overview
We are seeking a dynamic and detail-oriented Sales Support Associate to join our team! In this energetic role, you will be the vital link between our sales team and customers, ensuring smooth operations and exceptional service. Your proactive approach and organizational skills will help drive customer satisfaction, support administrative functions, and contribute to the overall success of our sales department. This paid position offers an exciting opportunity to develop your office management expertise while working in a fast-paced environment that values enthusiasm and professionalism.
Duties:
- Assist the sales team by managing customer inquiries via multi-line phone systems and providing prompt, friendly support.
- Handle data entry tasks accurately using computer skills, including Microsoft Office, Microsoft Access, and QuickBooks.
- Maintain organized filing systems, process paperwork, and ensure all documentation is proofread and error-free.
- Provide excellent customer service by addressing client needs at the front desk, via email or over the phone with proper phone etiquette.
- Support additional administrative functions including typing correspondence, supporting customer support efforts, and assisting with personal assistant tasks as needed.
- Handling the creation and management of customer webstores including delegating support tasks as needed, communication with the customer, and following up with the sales team on creation of future website sales.
Skills:
- Strong computer literacy with proficiency in Microsoft Office Suite, QuickBooks, and data entry.
- Excellent organizational skills with the ability to multitask efficiently in a busy office environment.
- Effective phone etiquette skills with experience managing multi-line phone systems.
- Previous office experience or clerical background is preferred to ensure smooth onboarding.
- Exceptional customer service skills with a friendly demeanor and professional communication style.
- Ability to perform proofreading accurately and maintain high attention to detail in all tasks.
Join us as a Sales Support Associate to be part of a vibrant team dedicated to delivering outstanding service while advancing your administrative career!
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
