JOB Develops and maintains robust citizen engagement programs that foster connections between the City of Missouri City and the public. Builds strong relationships with the Missouri City Community by acting as an informant and consultant between the City of Missouri City and its homeowners associations. Supports City staff and residents through management of community and neighborhood issues. Assists all City Departments with public engagement planning and activities with the residents of Missouri City.
EXAMPLE OF DUTIES
- Informs the community of policy directions of the government and addresses issues within the community to promote well-being, government awareness and understanding.
- Prepares memos/reports regarding HOA and public engagement meetings and neighborhood issues.
- Coordinates and organizes City Council District Town Hall and other public meetings.
- Aids in constituent service as needed by researching, answering questions and complaints, and making referrals to the appropriate department.
- Creates and manages Development Engagement Plans.
- Manage City’s HOA outreach program, partnering with multiple departments and serving as the City's liaison to homeowner associations; attend HOA meetings and coordinate quarterly meetings and facilitate City staff attendance at these meetings; respond to citizens questions and maintain HOA contact information;
- Assist with managing and coordinating the Volunteer Program; partnering with stakeholders;
- Build and maintain a professional working relationship with employees, City management, including the Leadership Team and City Council;
- Perform other related duties as assigned
- Subject to 24 hour recall.
SUPPLEMENTAL INFORMATION
The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.
