About us
Itzaparty is the premier on-stop party and celebrations retailer. We are a Massachusetts based company focused on helping our customers create celebrations that become lifetime memories. We are customer-centric in everything we do. Our Key Holders lead by example and possess the energy and enthusiasm to match our customers' excitement while providing an exceptional shopping experience. We are knowledgeable about our products and services because we have the broadest and best selection of party goods in the industry. We ensure we are in-stock and easy to shop. We inspire our customers with exciting concepts, themes, ideas and provide everything they need to bring their party to life. We love to party!.
Our work environment includes:
- Flexible working hours
- Company perks
- Casual work attire
- Growth opportunities
## Overview We are seeking a dedicated Retail Assistant Manager to join our team. The ideal candidate will assist the Store Manager in daily operations, ensuring exceptional customer service and maximizing profitability. ## Duties - Oversee daily store operations in the absence of the Store Manager - Provide leadership and guidance to retail staff - Assist in recruiting, training, and developing employees - Manage inventory levels and ensure proper merchandising - Monitor and maintain store cleanliness and organization - Handle customer inquiries and resolve issues promptly - Implement strategies to achieve sales targets and KPIs - Support with payroll processing and clerical duties - Assist in pricing strategies and promotions ## Requirements - Prior experience in retail sales and shift management - Strong communication skills with the ability to interact with a diverse customer base - Proficiency in inventory management and maintaining stock levels - or multilingual skills are a plus - Knowledge of training development for staff improvement
Job Type: Part-time
Pay: $16.50 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Hyannis, MA 02601 (Required)
Ability to Relocate:
- Hyannis, MA 02601: Relocate before starting work (Required)
Work Location: In person