Are you ready for your next career move with AAA?
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Apply today and take the first step toward an exciting career with AAA!
Location: 8381 Old Troy Pike, Huber Heights, OH 45424
What We Offer:
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Compensation starting at $20.50/hr. Actual pay may be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
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Additional earning potential through monthly performance bonuses, spiffs, and contests!
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Schedule: Full-time, 5 days/week - Sundays off every week, plus one other day off based on business needs.
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Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
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Greet customers, answer calls, and schedule appointments promptly and courteously.
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Review recommended repairs and services with customers to ensure clarity and understanding.
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Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
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Distribute work to shop technicians and track progress to ensure timely, high-quality results.
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Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
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Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
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Other duties as assigned.
What You’ll Bring:
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High School Diploma or equivalent.
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Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
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Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
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ASE Service Advisor Certification a plus, but not required.
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Valid driver’s license.
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Strong communication skills for collaborating with the team.
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Authorized to work in the USA.
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Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
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Medical, Dental, and Vision plan options
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Up to 2 weeks Paid parental leave
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401k plan with company match up to 7%
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2+ weeks of PTO within your first year
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Paid company holidays
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Company provided volunteer opportunities + 1 volunteer day per year
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Free AAA Membership
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Continual learning reimbursement up to $5,250 per year
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And MORE! Check out our Benefits Page for more information
Job Grade:
79-N
If you have the qualities and skills described, apply today to explore your opportunities at AAA Club Alliance!
AAA Club Alliance is committed to provide a safe and professional work environment. EOE/M/F/D/V
