The Hourly Shift Supervisor is responsible for overseeing the daily operations of a specific shift in a retail or food service establishment. They are responsible for ensuring that all employees are performing their duties correctly and efficiently, and that customer service is of the highest quality.
- Supervise and coordinate the activities of employees during a specific shift
- Ensure that all employees are performing their duties correctly and efficiently
- Provide excellent customer service
- Ensure that all equipment is in good working order
- Train new employees and provide ongoing training to current employees
- Handle customer complaints and resolve issues in a timely and professional manner
- Ensure that all safety and sanitation guidelines are being followed
- Perform other duties as assigned by management
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including nights and weekends
- Strong organizational and time management skills
- Ability to work in a fast-paced environment
- Basic computer skills
