The Installation & Service Technician in Training assists installation and service technicians in the field and office. The trainee learns system installation, troubleshooting, and customer service while supporting job execution, documentation, and inventory tracking.
The ideal candidate for this role is a motivated individual with a passion for technology and a desire to build a career in system installation and service. They should be coachable, reliable, and able to work under supervision while developing technical and customer service skills.
Minimum Qualifications:
- High school diploma or GED.
- Entry Level. No prior experience required.
Licenses:
- None required at entry
- Strong interest in electronics or automation; ability to follow instructions; good communication skills; team player.
- Knowledge of basic computer skills (internet, mobile devices, email software).
- Must have physical capability to lift and climb ladders.
- Must follow all safety rules and wear proper PPE.
Essential Duties
- Assist with system installations and service.
- Learn troubleshooting and documentation.
- Support inventory tracking and photo uploads.
- Follow technician and supervisor instructions.
- Travel to various customer locations across Florida and South Georgia, including overnight stays as required.
- Participate in on-call rotations, including weekends as scheduled.
- Perform other duties as assigned.
PHYSICAL REQUIREMENTS:
Required
- Standing
- Walking
- Lifting/Carrying (Up to 50lbs)
- Kneeling
- Pushing/Pulling
- Bending/Stooping
- Reaching
- Climbing ladders
- Turning
- Repetitive Motions
- More than 2/3 of the day may require standing, using fingers, hands or feet.
Hazards:
- Proximity to moving mechanical parts
- Electrical hazards
- Environmental hazards from fieldwork (dust, debris, cleaning agents, and confined spaces)
Required
- Basic mechanical and electrical troubleshooting skills
- Ability to read technical drawings and schematics
- Installation and maintenance of low-voltage systems
- Customer service skills
- Team-oriented with ability to work independently
- Computer proficiency (internet, mobile devices, email software)
- Accurate documentation and recordkeeping
- Organizational and time management skills
Preferred
- Experience with automation systems and ERP software
- Programming and commissioning skills
- Public speaking/group presentations
This role offers an exciting pathway into the telecommunications industry with comprehensive training opportunities! If you’re motivated by hands-on work, eager to develop technical skills, and ready to contribute to vital communication networks, we want to hear from you!
Pay: $19.00 - $21.00 per hour
Benefits:
- 403(b)
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Experience:
- Construction: 1 year (Required)
Willingness to travel:
Work Location: In person
