Company Overview
Vitreoretinal Consultants of NY is dedicated to providing specialized eye care focused on the diagnosis and treatment of retinal conditions. Our team is committed to supporting each other and fostering a collaborative environment where every contribution is valued. Join us to be part of a compassionate, professional team that strives for excellence in patient care.
Job Overview
We are seeking a dedicated Retina Patient Care & Referral Coordinator to serve as a vital link between patients, referring physicians, and our clinical team. This role requires a proactive individual with excellent organizational skills and a strong understanding of medical office procedures. The coordinator will ensure smooth patient flow, manage referrals efficiently, and support the delivery of exceptional retinal care.
Duties
- Greet patients warmly and verify their insurance and personal information to facilitate seamless check-in processes.
- Coordinate appointments for retinal specialists, ensuring scheduling accuracy and timely follow-up.
- Manage incoming referrals from primary care physicians and ophthalmologists, ensuring all necessary documentation is complete and accurate.
- Educate patients on their upcoming procedures or treatments, providing clear instructions and answering questions professionally.
- Maintain detailed patient records within electronic health record systems, ensuring confidentiality and compliance with privacy regulations.
- Collaborate with clinical staff to optimize patient flow and reduce wait times while maintaining high-quality service standards.
- Assist in billing processes related to retinal services, including verifying insurance coverage and processing claims efficiently.
Qualifications
- Prior experience working in a medical office environment, preferably within ophthalmology or optometry practices.
- Strong knowledge of medical terminology relevant to eye care and retinal treatments.
- Proven ability to provide excellent medical administrative support with attention to detail.
- Familiarity with office management software and electronic health records systems.
- Experience in dental or medical office settings is advantageous but not required.
- Exceptional communication skills, both written and verbal, with a professional demeanor.
- Ability to multitask effectively in a fast-paced healthcare environment while maintaining accuracy. Join our team as a Retina Patient Care & Referral Coordinator and contribute to delivering outstanding eye care experiences through organized support and compassionate service!
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Pet insurance
- Vision insurance
Experience:
- Red Light Therapy: 2 years (Preferred)
Work Location: In person
