About the Role
Hello Farms is seeking a dependable, highly organized, and proactive Sales & Marketing Administrative Coordinator to support our sales, marketing, operations, and executive teams.
This is a full-time position with a flexible schedule that combines traditional administrative responsibilities with hands-on sales and marketing support. The ideal candidate is comfortable managing day-to-day administrative tasks, processing orders, maintaining accurate records, supporting sales initiatives, and helping coordinate marketing activities.
This position is ideal for someone who enjoys staying organized, working across different areas of a business, and helping a growing company keep its sales, marketing, and operational activities moving efficiently.
Sales & Marketing Support
- Provide administrative support to the sales and marketing teams
- Assist with sales materials, product information, pricing sheets, promotions, and customer communications
- Help coordinate marketing campaigns, promotions, product launches, and sales initiatives
- Assist with social media content scheduling and basic marketing coordination
- Help prepare and organize marketing materials for customers, events, and sales representatives
- Maintain customer and prospect lists and assist with sales outreach coordination
- Track sales and marketing activities and assist with internal reporting
- Coordinate updates related to product availability, pricing, promotions, and inventory
- Support communication between sales, marketing, operations, and leadership
Order Processing & Customer Support
- Enter and process customer orders accurately and efficiently
- Monitor order status and communicate updates to customers and internal teams
- Maintain accurate order documentation and records
- Assist the sales team with order tracking and product availability
- Respond to customer inquiries regarding orders, products, and deliveries
- Ensure customers receive timely updates regarding order status and fulfillment
- Assist with resolving routine order or delivery issues by coordinating with the appropriate internal team
Administrative Support
- Provide general administrative support to sales, marketing, operations, and executive leadership
- Maintain organized customer records, sales documentation, marketing files, and internal records
- Assist with internal reporting, spreadsheets, and tracking
- Prepare and organize documents, correspondence, and other business materials
- Assist with scheduling, coordination, and follow-up on internal tasks
- Maintain accurate and organized digital files and company records
- Help ensure administrative processes and day-to-day office functions run efficiently
- Provide additional administrative support as needed
Qualifications
- 2+ years of experience in administrative support, sales administration, marketing coordination, office administration, or a similar role
- Cannabis industry experience is required
- Experience using Distru CRM and order management platform is required
- Strong organizational and communication skills
- Strong attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable communicating with customers and working across multiple internal teams
- Experience supporting marketing activities, promotions, or social media is preferred
- Proficiency with Microsoft Office or Google Workspace
- Ability to learn new systems and processes quickly
Success in This Role Looks Like
- You stay organized and keep multiple priorities moving
- You communicate clearly and professionally with customers and internal teams
- You maintain accurate records and pay close attention to details
- You help the sales team stay organized and responsive
- You help coordinate marketing activities and ensure promotions and materials are executed on time
- You proactively identify what needs to be done rather than waiting for every task to be assigned
- You are comfortable switching between sales, marketing, operations, and general administrative responsibilities
What We Offer
- $20.00 - $25.00 per hour, based on experience
- Full-time position
- Flexible schedule
- Hybrid work environment
- Opportunity to grow with a rapidly expanding cannabis company
- Collaborative team environment with exposure to multiple areas of the business
Position Type: Full-time
Schedule: Flexible
Pay: $20.00 - $25.00 per hour
Work Location: Hybrid remote in West Bloomfield Township, MI 48322
Pay: $20.00 - $25.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Work Location: Hybrid remote in West Bloomfield Township, MI 48322
