Regardless of what role you play or what position you hold, the management of Best Western Shenandoah Inn is proud of the diversity of employees, employers, guests and vendors. Every person who enters our establishment will be treated with courtesy, kindness and respect. Anyone considering applying for our positions must be able to do the same.
Our hotel, while part of a franchise, is privately owned and operated. We work hard to do a little better today than we did yesterday. We are a small team and each have a role to play to ensure our guests have a comfortable, safe and healthy place to stay.
Having employees who are reliable and dependable is integral for a smooth operation. Being a person of Integrity... Being a person of your word... those factors are core requirements. Most everything else can be taught.
This position is Wednesday, Thursday and Friday 5am-1am, Saturday and Sunday 6am to 2pm. There may be times where you're offered extra hours or shifts, but these days and hours are set and not flexible.
Responsibilities
- Greet and welcome guests in a friendly and professional manner;
- Check guests in and out via the hotel's reservation software;
- Answer calls and assist callers as needed;
- Assist guests with questions or inquiries regarding hotel services and amenities;
- Process reservations and payments, keeping accurate record of transactions;
- Ensure front desk and lobby are clean and organized;
- Prepare breakfast to be served each morning;
- Adheres to food safety practices;
- Cleans and maintains all service and eating areas;
- Preforms a variety of food preparation duties;
- Cleans and maintains kitchen and equipment;
- Restocks supplies for the next day;
- Assist in processing and folding linens and towels for guest use;
Skills:
- Excellent communication and interpersonal skills;
- Self-motivated without direct supervision;
- Proficient in learning/using phone systems and computer software;
- Ability to prioritize tasks effectively;
- Attention to detail and accuracy in handling guest information;
- Problem-solving skills to address guest inquiries, complaints or unusual problems;
- Front Desk Clerk positions are independent workers, there are no overlapping shifts. Being confidant, comfortable in security measures and staying aware of your surroundings is a must;
Pay: $12.50 - $13.00 per hour
Application Question(s):
- The 1st shift front desk clerk tends to have a higher volume of face to face interaction with guests. The person who gets the position will be comfortable and confidant being a lone worker. While you don't have to run an obstacle course, you will do a great deal of back and forth between kitchen and front desk. You'll also go up and down the stairs multiple times in a shift. Any time spent away from the desk needs to be minimum. Are you comfortable being on the move?
Ability to Commute:
- Newnan, GA 30265 (Required)
Ability to Relocate:
- Newnan, GA 30265: Relocate before starting work (Required)
Work Location: In person
