Summary:
Responsible for assisting the General Manager with the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting and general administration
Essential Duties and Responsibilities:
- Knows the GAB mission statement and can execute
- Welcomes guests using the 10–4 rule
- Deliver impeccable guest satisfaction by making it your number one priority
- Acts as the Guest Services Coordinator during peak volume periods and assigns others as needed
- Executes 100% table touches, meeting new guests and cultivating regulars to have a positive impact on the
financial results of the restaurant
- Monitors performance against daily sales goals to achieve annual forecast
- Able to perform all FOH duties
- Comprehends labor cost and makes cuts in accordance with local labor laws
- Maintain a clean and operationally functional restaurant which includes; floors, mats, restrooms, trash
receptacles, coffee station & equipment, tables & chairs, specials board, office equipment, patio, doors and
windows
- Works with Shift Leads to: control labor costs on a daily basis and minimize waste (both in terms of product and
paper goods), in order to maximize profitability
- Manage inbound catering orders and execution including, product needs, delivery, prep lists and follow up
customer satisfaction emails to clients
- Fulfill catering inquiries by sending event proposals upon request and ensure payment is collected prior to
execution
- Coordinates with Shift Leads to train, motivate and incentivize the staff
- Assists with maintenance of inventories for all paper goods, food, beverages and other retail items
- Reviews nightly time entries to ensure time report accuracy for payroll
- Assists GM with inventory
- Records intracompany exchanges and generates related invoicing
- Prepares weekly transmittals of all vendor invoices
- Enters all invoices into Purchase Budget to monitor expenses to meet budget requirements
- Works with GM to schedule employees based on business needs and sales/budget forecast
- Prints daily employee rosters and schedules breaks as needed along with additional tasks above and beyond
station checklists
- Participates in new hire orientation and schedules station training
- Implements restaurant marketing through communication to staff and distribution/posting of materials
- Maintains the facility by supervising adherence and completion of departmental checklists
- Ensures complete Guest Satisfaction based on company guidelines
- Manages quality control by monitoring all food/beverage production and planning
- Be an exemplary model for the GAB brand, both on and off the job
- Notifies GM of any needed maintenance and repair to the facility
Required Skills and Education:
- Oral and Written Communication Skills
- Customer Relations
- Diplomacy
- Organization
- Keyboard Skills
- Computer Literacy
- Professionalism
- Project Management
- Time Management
- Inventory Management
- Scheduling
- High School Diploma or Equivalent
- Prior restaurant management experience required
- Valid Food Handlers Certification
Skills:
- Oral Communication Skills
- Written Communication Skills
- Customer Relations
- Diplomacy
- Organization
- Planning
- Project Management
- Professionalism
- Time Management
- Computer Literacy
- Keyboard Skills
Education/Experience:
- High School Diploma or Equivalent. Prior restaurant management experience required
Employee Benefits Package including: health insurance, dental, vision, life, paid sick time, retirement savings
