Fergmar is seeking a skilled Field Technician to join our dedicated team in Victoria, TX and surrounding areas. Candidates with strong HVAC troubleshooting experience are especially encouraged to apply, with increased compensation available for this expertise. This position will support our portfolio of over 700 directly owned and managed doors, helping us fulfill our mission of enhancing communities through Real Estate.
Our Core Values:
- Take Initiative: We challenge each other, take risks, and adapt to new situations.
- Be Passionate: We take pride in our work and care deeply about our communities.
- Have Fun: We create a positive workspace and build strong relationships with our team and residents.
- Value Teamwork: We approach problems with a "we over me" mentality, recognizing that our collective strength is greater than individual efforts.
- Be Relentless: We demand more of ourselves than anyone else expects, constantly striving for excellence.
Role Overview We're looking for a Field Technician who brings technical expertise and a problem-solving mindset to every task, whether performing routine maintenance, responding to emergency repairs, or preparing properties for new residents. The ideal candidate will possess strong technical skills in areas such as plumbing, electrical, HVAC, and carpentry, while also embodying our core values.
Position Objectives
- Play a crucial role in keeping properties in top condition.
- Handle everything from routine maintenance to emergency repairs, ensuring residents have safe, comfortable homes.
- Impact resident satisfaction and property value through technical skills.
- Contribute to resident satisfaction through professional service while ensuring compliance with company policies, maintenance standards, and safety regulations.
Job Duties
Property Maintenance and Repairs
- Perform routine maintenance tasks, including painting, plumbing, electrical, HVAC, and carpentry, across various properties.
- Troubleshoot and address repair needs efficiently, escalating complex issues as necessary.
- Conduct make-ready tasks prior to completion, following the company's detailed checklist.
- Ensure properties are clean and well-maintained by performing groundskeeping duties such as trash removal.
- Inspect and repair drywall, caulking, and sealing as needed around windows, sinks, toilets, bathtubs, and showers.
Work Order Management
- Complete assigned work orders promptly, ensuring high-quality results.
- Accurately document all maintenance activities and update the systems with detailed notes on work completed.
On-Call Responsibilities
- Serve as part of a rotational on-call team, providing 24-hour availability for emergency maintenance requests during assigned periods.
- Respond promptly to urgent maintenance issues to ensure safety and minimize property damage.
Collaboration and Team Support
- Assist other technicians and property teams in larger renovation or maintenance projects as required.
- Support cost-efficiency initiatives by repairing rather than replacing items when possible and managing material and supply usage responsibly.
Expectations
- Response Efficiency: Complete all assigned work orders within the company's established timeframes, maintaining high-quality standards while minimizing disruption to tenants and clients.
- Property Condition Standards: Ensure all properties meet the company's readiness and maintenance quality benchmarks, with a target of zero unaddressed inspection deficiencies.
- On-Call Responsiveness: Respond to 100% of on-call field requests during assigned shifts within the required response window, prioritizing safety and effective resolution.
Requirements & Qualifications
Basic Requirements
- High school diploma or equivalent (GED acceptable).
- Minimum of 1 year hands-on experience in property maintenance or similar field.
- Valid driver's license and reliable transportation.
- Ability to communicate effectively with residents and team members.
- Basic understanding of maintenance systems and building components.
- Self-motivated with ability to work independently.
- Willing to respond to emergency maintenance issues when on-call.
- Must be able to work a flexible schedule, including weekends as needed.
- Ability to travel between multiple properties within the region.
Preferred Qualifications (not required but beneficial)
- EPA Certification.
- Experience troubleshooting or installing HVAC systems.
- Experience with Property Management software such as Yardi, Appfolio, or Buildium.
Ideal Candidate Profile
- Key Qualities: Technical proficiency in multiple maintenance disciplines (plumbing, electrical, HVAC, carpentry).
- Strong prioritization skills with the ability to manage routine maintenance and emergency responses.
- Detail-oriented approach ensuring high-quality repairs and thorough documentation.
- Professional communication skills when interacting with residents and team members.
- Proactive mindset to identify potential issues before they become major problems.
- Team-oriented with commitment to supporting overall property management goals.
Benefits & Compensation
Benefits Package
- Comprehensive Health Coverage: Excellent medical insurance options for Team Members, with the option to include spouse or family coverage. Affordable dental and vision plans are also available.
- Life Insurance: A basic life insurance policy is provided at no cost to Team Members, with options for additional coverage.
- Retirement Savings: 401(k) plan featuring a generous company match, starting at 100% match up to 5% of gross earnings.
- Paid Time Off: Competitive PTO package including sick/family/bereavement time and vacation days; PTO increases with years of service up to a maximum of 15 days annually.
- Professional Development: Support for ongoing education and training.
- Transportation: Company issued vehicle and fuel allowances.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
