We are seeking a Front Desk Agent to join our team. The ideal candidate will have excellent guest relations skills and be comfortable with phone systems.
Duties:
- Greet guests and provide them with check-in and check-out assistance
- Answer phone calls and direct them to the appropriate department or individual
- Respond to guest inquiries and provide information about the hotel's amenities, services, and local attractions
- Process payments and maintain accurate records of transactions
- Assist with room reservations and cancellations
- Maintain a clean and organized front desk area
Experience:
- Previous experience in customer service or hospitality is preferred
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and computer software programs such as Microsoft Office
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
Benefits:
- Competitive pay based on experience
- Paid time off
If you are a friendly, outgoing individual who enjoys interacting with people, we encourage you to apply for this exciting opportunity as a Front Desk Agent.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Paid time off
Work Location: In person
