Liberty Solutions has a client in need of a Senior Collections Associate who will be responsible for timely resolution of patient accounts. Assigned duties include researching account balances and following up with collection calls to insurers and parents. Reviewing claims with no response. Reviewing denied claims or underpaid claims and resolving the denial and filing appeals, as necessary. Ensuring all information pertaining to collection activity is fully and accurately documented in the patient accounting system. Works to identify payment and denial trends for timely resolution. The initial contract length is approximately 5 months (through 1/31/27) and 100% onsite to start will be required.
Requirements:
- At least two (2) years of experience in billing, payment posting, operations, or related role
- HIPAA compliance standards
- High proficiency in Microsoft Excel
- Demonstrated customer service skills and customer focus abilities
- Must maintain high-level knowledge of claim submission requirements
- Experience in using commonly used electronic health records and healthcare revenue cycle financial management systems
- At least three (3) years of experience in billing, payment posting, operations, or related role
- Knowledge of third-party reimbursement and physician/hospital billing
- Experience in using commonly used electronic health records and healthcare revenue cycle financial management systems
- Experience with Epic systems
