Lead Hospice Operations with Excellence and Compassion.
We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations in Northern Florida, from DeLand, FL up to Brunswick, GA. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets in Northern Florida.
Key Responsibilities:
-
Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
-
Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
-
Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
-
Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
-
Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
-
Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
-
Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.
Education:
-
RN Degree highly preferred
-
Bachelor's degree in Healthcare Administration, Business, or related field considered
Experience:
-
Multi-site operational leadership experience
-
5+ years of progressive leadership experience in hospice
-
3+ years of direct healthcare services leadership preferred
-
Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations
-
Experience with HomeCare HomeBase (HCHB) strongly preferred
-
In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards
-
Strong communication and organizational skills
-
Critical thinking and problem-solving mindset
-
Passion for patient-centered care and interdisciplinary teamwork
-
Ability to balance strategy, operations, and field leadership
Licensure:
-
Active RN License required (if applicable)
-
Valid driver's license and auto insurance
Technical Skills:
-
Intermediate skills in Microsoft Excel and PowerPoint
-
Comfortable with data systems, electronic medical records (EMR), and analytics