Operations & Business Manager — Event RentalsStyled & Staged
Location: Dunellen, New Jersey
Position: Part-Time with Growth Opportunity
Starting Pay: $18.00–$23.00 per hour, based on experience
About Styled & Staged
Styled & Staged is an event rental and event-services business located in Dunellen, New Jersey.
We are preparing for our next stage of growth and are looking for a motivated, highly organized Operations & Business Manager who can help take ownership of the day-to-day business and turn opportunities into bookings.
This is an exciting opportunity for someone who enjoys events, rentals, customer service, sales, marketing, organization, and business growth.
We are looking for someone who doesn't simply want to “work at an event-rental company.”
We want someone who wants to help build one.
The Role
The Operations & Business Manager will work closely with the Owner/Creative Director but will be expected to increasingly take responsibility for the everyday operation of Styled & Staged.
The Owner will continue to oversee:
- Overall company vision
- Creative direction
- Major purchases
- Pricing strategy
- Major client relationships
- Major partnerships
- High-level event design
- Business expansion
The Operations & Business Manager will focus on making sure the company is organized, responsive, visible, booking customers, and operating consistently.
ResponsibilitiesCustomer Service & Sales
- Respond to rental inquiries.
- Return customer calls.
- Respond to emails and messages.
- Schedule showroom appointments.
- Assist customers with rental selections.
- Send approved rental pricing/information.
- Create rental orders.
- Follow up on quotes.
- Follow up with leads consistently.
- Track potential customers from inquiry through booking.
- Maintain strong customer communication.
- Help convert inquiries into paid rentals.
Business Development
This position is expected to help generate business, not simply wait for customers to call.
Responsibilities may include:
- Reach out to event planners.
- Build relationships with venues.
- Connect with decorators and caterers.
- Reach out to schools, churches, organizations, and businesses.
- Identify corporate and community rental opportunities.
- Develop referral relationships.
- Follow up with previous customers.
- Assist with creating seasonal packages and promotions.
- Identify new ways to generate rental revenue.
Booqable & Online Rental Management
- Add and maintain products.
- Upload photos.
- Maintain product descriptions.
- Organize collections.
- Maintain approved pricing.
- Update availability.
- Keep listings accurate.
- Maintain booking information.
- Help make the customer booking process easy and professional.
Inventory
- Learn all Styled & Staged inventory.
- Maintain accurate inventory counts.
- Organize inventory.
- Label products.
- Track availability.
- Check inventory before and after rentals.
- Identify damage or missing products.
- Track cleaning/repair needs.
- Ensure returned inventory is properly stored.
- Prepare rental orders for customers.
Showroom
- Maintain a clean, organized, professional showroom.
- Prepare for customer appointments.
- Assist customers during appointments.
- Manage scheduled pickups and returns.
- Maintain attractive product displays.
- Identify showroom or inventory needs.
Marketing & Social Media
- Help maintain consistent social-media activity.
- Promote available inventory.
- Share event/rental content.
- Help create basic promotional content.
- Use or learn Canva.
- Promote packages and seasonal offers.
- Respond to social-media inquiries.
- Help collect photos/videos/content.
- Support marketing campaigns designed to generate bookings.
Rental Operations
Help manage each reservation through:
Inquiry → Quote → Contract → Payment/Deposit → Reservation → Preparation → Pickup/Delivery → Return → Inspection → Completion
The goal is for nothing to fall through the cracks.
Performance Expectations
This is a results-oriented management role.
Success will be measured by areas including:
- Responsiveness
- Customer-service quality
- Lead follow-up
- Number of inquiries
- Quotes
- Bookings
- Revenue
- Repeat customers
- Referral relationships
- Inventory accuracy
- Showroom organization
- Completion of assigned projects
- Marketing consistency
- Communication
- Follow-through
We are looking for someone who takes ownership.
If something is assigned, the Owner should not have to continuously ask whether it has been completed.
Who We Are Looking For
The ideal candidate is:
- Highly organized
- Professional
- Friendly and confident with customers
- Comfortable selling
- Persistent with follow-up
- Self-motivated
- Comfortable working independently
- Creative
- Detail-oriented
- Comfortable with social media
- Comfortable learning booking/rental software
- Able to use spreadsheets and email
- Comfortable with Canva or willing to learn
- Interested in events and event rentals
- Able to manage several responsibilities simultaneously
- Excited about helping grow a business
Experience in events, event rentals, hospitality, retail management, customer service, sales, venue management, business operations, or event planning is highly desirable.
Schedule
This position will begin part-time.
We are looking for someone with consistent availability who can spend time physically at the Dunellen showroom while also completing appropriate administrative, customer-service, marketing, and follow-up responsibilities remotely.
Some evening or weekend availability may occasionally be needed based on rentals, customer appointments, or events.
The final schedule will be discussed based on the candidate's availability and the needs of the business.
Compensation & Growth
Starting range: $22.00–$25.00 per hour based on experience.
The role will initially be part-time while Styled & Staged continues growing its booking volume.
There is significant opportunity for increased responsibility and hours as business revenue grows.
We are particularly interested in someone who would like the opportunity to grow into a larger leadership role with the company.
Application Questions
Please answer the following:
- What days and hours are you consistently available?
- How many hours per week are you realistically looking for?
- How often could you physically work from our Dunellen location?
- Are you available for occasional evenings or weekends?
- Describe your customer-service experience.
- Describe any sales experience you have.
- Do you have experience in events, rentals, hospitality, retail, or event planning?
- Are you comfortable following up with leads multiple times in an effort to close a booking?
- Are you comfortable contacting venues, planners, businesses, schools, churches, and organizations to generate business?
- What experience do you have with social media, Canva, websites, booking systems, or inventory systems?
- Are you comfortable managing inventory and maintaining an organized showroom?
- Describe a time when you were responsible for managing something without constant supervision.
- What would you do during your first 30 days if you were given responsibility for helping grow an event-rental business?
- Are you looking only for part-time work, or would you be interested in growing into a larger management role?
- Why do you believe you would be a strong fit for Styled & Staged?
What We Want Most
We are looking for a builder and finisher.
Someone who can look at a growing business, see what needs to happen, communicate with the Owner, and then help make it happen.
If you're entrepreneurial, organized, customer-focused, persistent, and excited by the idea of helping grow an event-rental business, we'd love to hear from you.
Pay: $18.00 - $23.00 per hour
Benefits:
Work Location: In person
