Please note, this role cannot offer visa transfer or sponsorship now or in the future
Location: Remote in USA
Job Summary
We are seeking an experienced Lead Automation Test Engineer to design, implement, and maintain quality assurance processes across our products and systems in IVR integrated to Policy admin and payment system. The ideal candidate has a strong background in both manual and automated testing in IVR especially in insurance domain.
Responsibilities
Design, develop, and execute test plans, test cases, and test scripts for IVR, Policy admin system built on EIS
Build and maintain automated test frameworks to improve testing efficiency and coverage
Identify, document, and track defects using tools such as JIRA, Azure DevOps, or similar
Collaborate with development, product, and DevOps teams to define quality standards and acceptance criteria
Perform root cause analysis for production issues and recommend corrective/preventive actions (CAPA)
Conduct functional, regression, performance, and integration testing
Participate in design and code reviews to identify potential quality risks early
Develop and maintain quality metrics, dashboards, and reports for stakeholders
Required Skills & Qualifications
7+ years of experience in quality assurance/quality engineering in Insurance domain
Strong knowledge of QA methodologies, SDLC, and STLC
Hands-on experience with test automation tools (e.g., Selenium, Cypress, Appium, or similar)
Proficiency in at least one scripting/programming language (Python, Java, or JavaScript)
Experience with CI/CD pipelines and tools (Jenkins, GitLab CI, etc.)
Familiarity with defect tracking and test management tools (JIRA, TestRail, qTest)
Solid understanding of API testing (Postman, REST Assured) and database validation (SQL)
Experience with performance/load testing tools (JMeter, LoadRunner) is a plus
Strong analytical, problem-solving, and communication skills
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications
Experience in Agile/Scrum environments
Domain knowledge with P&C insurance background with CSAA experience
Exposure to cloud platforms (AWS, Azure, GCP)
Salary and Other Compensation:
Applications will be accepted until 08/14/2026.
The annual salary for this position is between $ 90,000– $ 110,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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