Dixon Plaza Dental Care is seeking a friendly, professional, and organized Front Desk Administrator to join our growing team! We are looking for someone who enjoys helping patients, thrives in a fast-paced environment, and is committed to providing excellent customer service.
Position: Full-Time Front Desk Administrator
Requirements:
- Minimum of 1 year of dental office experience required
- Strong communication and customer service skills
- Professional, dependable, and team-oriented
- Ability to multitask and work efficiently in a busy environment
- Knowledge of dental insurance verification and scheduling preferred
- Experience with Open Dental software is recommended; however, we are willing to train the right candidate
- Treatment planning and case presentation experience is a plus
Responsibilities:
- Greet and check in patients
- Schedule appointments and manage the provider schedule
- Answer phones and respond to patient inquiries
- Verify dental insurance benefits and eligibility using Verrific
- Review treatment plans and financial arrangements with patients
- Collect patient payments and maintain accurate records
- Proactively contact patients for overdue recall and continuing care appointments
- Fill openings in the schedule due to cancellations or changes
- Assist with patient retention and reactivation efforts
- Coordinate patient communications via phone, text, and email
- Help maintain an efficient, productive, and full schedule for providers
Ideal Candidate:
The ideal candidate is comfortable making outbound calls, building relationships with patients, presenting treatment recommendations, and helping maintain a productive schedule through recall and patient reactivation efforts.
Compensation:
- Full-Time Position
- Pay DOE (Depends on Experience)
If you are looking for a long-term opportunity with a supportive team that values patient care, professionalism, and teamwork, we would love to hear from you!
Please submit your resume for consideration.
Pay: $23.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
