Patient Recruitment Specialist
Location: Waxahachie, TX
Company: ClinPoint Trials
Candidates with experience in healthcare scheduling, medical office administration, customer service, inside sales, call centers, patient advocacy, recruiting, or clinical research are encouraged to apply
About Us
We are a growing clinical research site dedicated to advancing healthcare through high-quality clinical trials. Our team works closely with physicians, sponsors, and study participants to bring innovative treatments to patients while maintaining the highest standards of care and compliance.
Position Summary
We are seeking an energetic, compassionate, and results-driven Patient Recruitment Specialist to identify, engage, and prescreen potential clinical research participants. This individual will play a key role in meeting enrollment goals by conducting outreach, managing recruitment campaigns, and providing exceptional customer service to prospective participants.
Responsibilities
- Respond promptly to incoming patient inquiries via phone, text, email, and online platforms.
- Conduct prescreening interviews to determine eligibility for clinical trials based on study-specific criteria.
- Educate potential participants about clinical research and available study opportunities.
- Schedule screening and enrollment visits.
- Maintain accurate recruitment records and databases.
- Follow up with leads and maintain ongoing communication with prospective participants.
- Assist with community outreach initiatives, physician referrals, social media campaigns, and advertising efforts.
- Collaborate with study coordinators and investigators to support enrollment goals.
- Track recruitment metrics and provide regular updates on enrollment progress.
- Ensure all recruitment activities comply with IRB, HIPAA, and regulatory requirements.
Qualifications
- High school diploma required; associate's or bachelor's degree preferred.
- Previous experience in clinical research, healthcare, patient scheduling, sales, customer service, call center operations, or marketing preferred.
- Strong communication and interpersonal skills.
- Comfortable speaking with patients by phone throughout the day.
- Excellent organizational and follow-up skills.
- Ability to manage multiple projects and priorities simultaneously.
- Proficiency with Microsoft Office and web-based systems.
- Experience with CRMs, CTMS platforms, or EMRs is a plus.
Desired Traits
- Friendly and empathetic personality.
- Self-motivated and goal-oriented.
- Strong attention to detail.
- Ability to build rapport quickly with patients.
- Positive attitude and willingness to learn.
Compensation & Benefits
- Competitive hourly pay or salary based on experience.
- Performance-based bonus opportunities tied to enrollment goals.
- Paid time off and holidays.
- Professional growth opportunities within the clinical research industry.
Schedule
- Full-time, Monday–Friday
- Typical business hours with occasional flexibility for patient needs
Why Join Us?
This position offers an opportunity to make a meaningful impact on healthcare by helping patients gain access to cutting-edge treatments and contributing to the development of future medical advances.
To Apply: Please submit your resume and a brief cover letter describing your experience in patient outreach, customer service, healthcare, or clinical research.
Pay: $42,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
- Tuition reimbursement
Work Location: In person
