Description
As a Service Advisor/ Front Desk, you will own the customer’s experience in the front office and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
- Answer phones, transfer calls, take messages, and assist customers with general inquiries.
- Maintain a positive customer service attitude
- Maintain a clean and organized working area.
- Communicate with co-workers, management, clients and others in a courteous and professional manner.
- Taking customer concerns and starting repair orders, we use Mitchell 1
- Retrieving information like VIN and mileage from vehicles
- Ability to be on and off your feet for periods of the day
Competencies
- Strong written and oral communication skills.
- Professional appearance and demeanor
- Ability to collaborate with other departments
- Ability to write legibly
- Previous automotive background is preferred, but not a must
- Punctuality is a must
Benefits include a 401k and 401k matching program, no weekends, holiday paid time off and paid time off after your 1st year.
Executive Auto is a family owned repair shop that has a great reputation on Marco Island. We are constantly busy as we have two locations. This position is for our Bald Eagle location. Please give us a call or submit your application as we are eager to have a new member join our team. We are open from 7:30 to 5:00 Monday through Friday, and NO weekends!!! We look forward to meeting with you.
**Actual pay will be discussed in person depending on previous experience
Please email over a resume and potential start date for review: [email protected]
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Shift:
Work Days:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Ability to Relocate:
- Marco Island, FL 34145: Relocate before starting work (Required)
Work Location: In person
