Leading Boston PT Clinic is seeking a full-time front desk receptionist to be a part of our Somerville team.
This position involves a combination of scheduling, fielding phone calls, collecting copayments, and other miscellaneous administrative tasks. This is a full- time in office job, 40 hours weekly Monday-Friday.
Key Responsibilities
- Field phone calls, respond to inquires, and provide information about the practice's services.
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Schedule and coordinate patient appointments efficiently, considering therapist availability and patient preferences.
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Manage appointment cancellations, rescheduling requests, waitlists.
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Perform general administrative tasks such as filing, data entry, and maintaining patient records.
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Effectively communicate with patients, therapists, and other staff members to ensure a cohesive and positive patient experience.
Hours: 40 hours weekly, Monday-Friday
Monday: 9:30-7pm (30 min unpaid break) 9 working hours
Tuesday: 8:50am - 6:20pm (30 min unpaid break) 9 working hours
Wednesday: 9:30am - 7pm (30 min unpaid break) 9 working hours
Thursday: 8:50am - 6:20pm (30 min unpaid break) 9 working hours
Friday: 8am - 12pm (no break)
Compensation: $23-25 an hour
Qualifications:
- Highschool graduate or equivalent
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Medical clerical experience strongly preferred
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Basic computer knowledge, e.g., Microsoft office and prior experience with EMRs
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Self-starter and detail oriented
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Tactful interpersonal relationships
