Coordinate the daily operations of Daybreak’s housing programs to ensure smooth client transitions, strong landlord partnerships, and high-quality, youth-centered service delivery aligned with Housing First for Youth principles. The Housing Administrator facilitates client move-ins, maintains landlord relationships, ensures regulatory compliance, and collaborates with internal teams to address housing-related challenges. This role focuses on operational coordination and quality assurance, supporting a low-barrier, harm reduction approach that prioritizes stability, choice, and self-determination for youth and young adults (YYAs).
Essential duties include:
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Coordinate client transitions from the streets or shelters into Daybreak housing options, ensuring timely placements and full occupancy
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Collaborate with the YYA team to match participants with appropriate housing based on safety, proximity to transportation/school/work, and client choice
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Manage the move-in process, including unit readiness (bedbug treatment, cleaning, painting, furnishings) and required paperwork
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Meet with clients on lease agreements, program compliance, financial responsibilities, and tenant rights
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Serve as the primary liaison to landlords — build relationships, market the program, negotiate leases, and recruit new landlords willing to rent to YYAs
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Conduct and document weekly apartment inspections for Tax Credit, HUD, and funder compliance
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Provide consultation to case management teams on housing-related concerns, client crises, conflict resolution, and discharges
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Educate clients on lease contracts, tenant rights, and responsibilities
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Partner with the Housing Director on program development, data collection, and reporting
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Assist in developing and updating housing policies, procedures, and youth-friendly materials
Education & Experience
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Bachelor's degree (B.A.) in human services or a related field from an accredited four-year college or university required
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At least 3 years of experience in property management, housing coordination, or real estate operations
Skills & Abilities
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Excellent verbal and written communication skills
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Proficiency in basic computer skills, including Microsoft Office Suite
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Ability to work independently with minimal supervision while maintaining high performance standards
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Strong teamwork and collaboration skills
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Exceptional organizational and time management abilities
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Strong problem-solving skills with flexibility to adapt to shifting needs and priorities
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Ability to remain adaptable and responsive to the diverse and evolving needs of YYAs
Certificates, Licenses & Registrations
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Valid Ohio Driver's License
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Safe driving record per Motor Vehicle Record check
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Current automobile insurance
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CPR/First Aid Certification
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CPI Certification
