Are you passionate about helping patients achieve healthier, more confident smiles? Do you enjoy building relationships, guiding patients through important healthcare decisions, and keeping everything organized? We're looking for a friendly, dependable, and motivated Dental Treatment Coordinator to join our growing team!
As our Treatment Coordinator, you'll serve as both a patient advocate and a key member of our front office team. You'll help patients understand their treatment options, coordinate their care, and ensure every visit is welcoming, organized, and seamless from the moment they arrive until they leave.
What You'll Do
- Welcome patients with warmth and professionalism by checking them in and creating a positive first impression.
- Escort and seat patients promptly while coordinating with the clinical team to maintain an efficient schedule.
- Answer incoming phone calls, assist patients with questions, schedule appointments, and provide outstanding customer service.
- Review and explain recommended treatment plans in a clear, compassionate, and easy-to-understand manner.
- Present financial options, discuss payment solutions, and help patients maximize their insurance benefits.
- Schedule treatment appointments that support both patient needs and practice efficiency.
- Verify insurance benefits, maintain accurate patient records, and ensure necessary documentation is complete.
- Follow up with patients regarding pending treatment and encourage completion of recommended care.
- Collect payments and process financial transactions accurately.
- Coordinate closely with doctors, hygienists, and clinical team members to provide a seamless patient experience.
- Manage multiple priorities while maintaining exceptional organization, attention to detail, and professionalism.
- Contribute to a positive, collaborative, and patient-centered office culture.
What We're Looking For
- Outstanding communication, customer service, and relationship-building skills.
- A genuine passion for helping patients feel informed, comfortable, and confident.
- Strong organizational and multitasking abilities.
- Confidence discussing treatment plans and financial arrangements with professionalism and empathy.
- Ability to remain calm, adaptable, and solution-oriented in a fast-paced environment.
- Positive attitude with a team-first mindset.
- Dependable, professional, and eager to learn and grow.
- Previous dental or healthcare experience is preferred, but we're happy to train the right candidate who brings exceptional customer service skills and a strong work ethic.
Why Join Our Team?
We believe our team is our greatest asset. When you join us, you'll become part of a supportive, collaborative practice that values personal growth, exceptional patient care, and professional development.
Benefits
- Medical insurance reimbursement
- Dental care for you and your eligible dependents
- 401(k) retirement plan
- Paid vacation and sick leave
- Performance-based bonus opportunities
- Continuing education and professional development
- Modern, technology-driven practice
- Supportive, team-focused culture that celebrates success together
If you're looking for more than just a job—and want a career where you can make a meaningful impact, grow professionally, and help patients achieve healthier smiles—we'd love to hear from you!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Work Location: In person
