Job Overview
We are Roofing Company ramping up for storm season and are seeking a highly motivated self starter for an Office Administrator to join our team! Excellent communication skills are a must as you will be communiacting directly with our customers and team to ensure smooth processing of their project. If you excel at multitasking, possess strong computer literacy, and thrive in fast-paced settings, we want to hear from you!
Duties
- Manage a customer pipeline and facilitate customer needs to complete their project in a timely manner
- Operate multi-line phone systems efficiently, handling inquiries and routing calls with clarity and friendliness.
- Perform data entry and maintain accurate filing systems using digital tools such as Customer Relationship Management (CRM) software and Microsoft Office.
- Assist with calendar management, scheduling appointments, meetings, and coordinating events.
- Outbound calling to customer insurance companies to facilitate a claims process and obtain documentation
- Provide exceptional customer service by responding promptly to inquiries via phone or email, supporting client needs with professionalism.
- Handle clerical duties such as photocopying, scanning, filing documents, and managing correspondence to ensure seamless office operations.
Requirements
- Proven office experience with strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace tools.
- Excellent computer literacy including data entry, proofreading, and document management.
- Experience working with multi-line phone systems and providing top-tier customer support.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Previous clerical or administrative experience in a professional setting is preferred; experience as a dental or medical receptionist or personal assistant is a plus.
- Exceptional communication skills including phone etiquette and interpersonal professionalism. Join us as an Office Administrative Assistant where your proactive approach will make a real difference! We value energetic individuals dedicated to creating an organized, positive workplace environment that supports both team success and client satisfaction.
Pay: $20.00 - $27.00 per hour
Work Location: In person
