Job Description: Admissions Advisors assist qualified potential students through the admissions process in an efficient, professional, and supportive manner. Admissions Advisors call prospective students, set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding OTC programs to assist potential students in identifying the OTC program that will best meet their needs.
Responsibilities Include:
- Provide excellent customer service to potential students through consistent and effective outreach and follow-up.
- Make outbound calls to prospective students who have expressed an interest in Ohio Technical College programs.
- Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
- Attend all admissions department meetings and training sessions.
- Accurately account for all inquiries and admissions activity associated with all inquiries, complete daily activity reports.
- Ensure that all enrollment paperwork is completed accurately and in a timely manner.
- Adhere to a strict code of ethics and comply with all OTC policies and procedures, State and Federal laws and accrediting body regulations.
- Network and build strong relationships to generate personally developed referrals.
- Work collaboratively with other departments to ensure student satisfaction.
- Assist in the planning and implementation of on-campus events and programs for groups and individuals.
- Will stay in compliance to all requirements for ACCSC
- Other related duties as assigned.
Knowledge, Education and Skills:
- Bachelor's degree preferred but not required.
- 1-3 years of successful experience in sales, marketing, recruitment, or another related field strongly preferred.
- 1-3 years of related experience to include appointment setting, interviewing, relationship building, client services, and commitment to follow-up skills, etc.
- Any equivalent combination of education and experience
- Passionate about helping others achieve their educational and career goals.
- Excellent customer service skills: to include the ability to effectively follow up and follow through.
- Effective oral and written communication skills.
- Effective computer skills.
- Demonstrated ability to work effectively both independently as well as part of a team.
