WE LOVE OUR WORK.:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional responsibilities may be assigned as needed:
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Familiarize yourself with restaurant service standards, including table setups, beverage service, and pre-bussing procedures
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Clean and reset tables thoroughly before moving to the next, ensuring all surfaces, chairs, and booths are properly wiped and sanitized
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Clear used dishes, clean ashtrays, and reset tables with appropriate settings
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Stock service stations with necessary items such as glassware, cups, and silverware
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Maintain cleanliness throughout the restaurant, including floors, carpets, and service areas
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Handle all glassware, silverware, and china in a sanitary manner, ensuring proper hygiene practices
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Assist servers when possible, without neglecting primary responsibilities
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Do not handle guest checks or money from tables
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Supply side stations with bulk items and remove trash as needed
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Remove condiments and reusable items from bus carts and break down side stations at the end of service
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Clean and maintain beverage equipment including coffee urns, milk dispensers, juice machines, iced tea machines, and soda dispensers
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Ensure all service stations are clean and fully stocked before the end of each shift
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Provide courteous and friendly service to all guests and team members
BRING US YOUR BEST.:
QUALIFICATION REQUIREMENTS
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Must be at least 18 years of age
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High School Diploma or GED
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Previous bussing experience preferred, especially in a high-volume dining environment
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Professional, pleasant, and confident demeanor with a well-groomed appearance in accordance with company standards
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Strong interpersonal skills with the ability to build and maintain effective working relationships with guests and team members
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Thorough understanding of company and departmental policies, procedures, rules, and regulations.
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Ability to read, write, and communicate effectively in English
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Basic math skills for handling routine tasks
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Experience with MMS and MICROS systems preferred
SUPERVISORY RESPONSIBILITIES
LANGUAGE SKILLS
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Ability to read and interpret documents such as safety rules, operating procedures, and manuals in English
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Strong verbal and written communication skills to interact effectively with guests, team members, and management
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Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
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Able to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracy
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Must be able to document incidents, complete reports, and follow written instructions precisely
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Proficiency in communicating policies, procedures, and expectations to team members
REASONING ABILITY
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Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
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Strong problem-solving skills in standardized situations involving multiple variables
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Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
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Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
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Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
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Must be able to prioritize tasks and manage time effectively during peak business hours
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Ability to interpret and follow company policies, procedures, and regulatory guidelines
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Maintains professionalism and discretion when handling sensitive or confidential information
CERTIFICATES, LICENSES, REGISTRATIONS
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Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
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Valid Clark County Health Card required
PHYSICAL DEMANDS
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Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
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Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
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Visual acuity required, including close vision, color differentiation, and peripheral awareness
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Ability to lift and move:
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Up to 30 lbs regularly
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Up to 50 lbs frequently
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Up to 100 lbs occasionally (with assistance or equipment as needed)
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Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces
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May be required to navigate stairs, ramps, and uneven surfaces
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Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting
WORK ENVIRONMENT
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May be exposed to secondhand tobacco smoke
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Fast-paced, high-energy atmosphere requiring excellent multitasking and communication skills
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Frequent interaction with guests and team members in a dynamic customer service setting
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May involve standing, walking, or moving for extended periods during shifts
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Must be comfortable working in areas with varying noise levels, lighting, and temperature conditions
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Flexibility required to work nights, weekends, holidays, and overtime based on business needs
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Compliance with uniform and grooming standards is required
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Must adhere to all company policies, procedures, and regulatory guidelines
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Reasonable accommodations will be made for individuals with disabilities in accordance with applicable laws